Debbie Wilson
Debbie Wilson at BMW of Arlington

Debbie Wilson

Admin

BMW of Arlington

1105 East Lamar Boulevard
Arlington, TX 76011

4.5
146 Reviews
4.5

146 Reviews

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146 Reviews of Debbie Wilson

September 24, 2026

Dealership Rating
Employee Rating

I had a great service experience with my BMW X1 at BMW of Arlington, due to my service consultant. My service consultant, Reesh, was helpful and accommodating with my schedule. I appreciate the time he took More

by tdcollins1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reesh Ismail

Sep 25, 2026

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Dealership Rating
Employee Rating

Trevor was effcient and timely. I enjoyed working with him. He worked hard for my dea More

by stormcloud1922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Trevor

Sep 18, 2026

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Dealership Rating
Employee Rating

Good quality work, but they do not have a loaner cars the service personnel was at their best, very professional More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch

Sep 18, 2026

BMW of Arlington responded

Thank you, Charles, for your wonderful review! We're thrilled to hear you found our service personnel to be very professional and that you appreciated the good quality work. We understand the importance of having loaner cars and will work on improving this aspect of our customer-centric support. We look forward to welcoming you back!

September 15, 2026

Dealership Rating
Employee Rating

This is the worst service department. They are rude and disrespectful to customers and they don't do good work. When I took it for a break job they didn't install everything back on th More

by Bwalpvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Branch

Sep 18, 2026

BMW of Arlington responded

We're sorry for the frustration this situation has caused. Although BMW of Arlington does not stock aftermarket parts, we agreed to help locate and replace the aftermarket brake caliper shield. We will need the vehicle returned to properly diagnose the brake noise. Based on our previous inspection, the brake rotors measured below specification, and we recommended replacing them; however, that repair was declined. The rotors may be contributing to the current noise, but we cannot confirm the cause without inspecting the vehicle again. We remain committed to working with you toward a resolution. Chuong Nguyen Service Manager cnguyen@group1auto.com

September 12, 2026

Dealership Rating
Employee Rating

The team got me in and out within an hour. Service was grear and they left my BMW looking new. More

by thompsonhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch

Sep 14, 2026

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2026

Dealership Rating
Employee Rating

They have Every thing you need for your BMW and then some. Excellent service here More

by olasha.maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Kaleigh C

Sep 14, 2026

BMW of Arlington responded

Olasha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Arlington. If you have any further questions, please don't hesitate to reach out!

August 31, 2026

Dealership Rating
Employee Rating

I have been more than happy with BMW of Arlington’s service department. Reesh is fantastic to deal with. He communicates very well and is extremely friendly. Won’t take my car anywhere else! More

by pstrange1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Reesh Ismail

Sep 02, 2026

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2026

Dealership Rating
Employee Rating

Eden was great along with everyone else at this dealership.would certainly recommend it to anyone. More

by Joeknip43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Eden Begin, Nick Petsoulas, others

Aug 30, 2026

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2026

Dealership Rating
Employee Rating

Manager Tim and Sales person Greg were really helpful. They gave me a fair deal on my new purchase and trade in. The whole experience was very friendly. I would definitely recommend them if you are in for More

by rshariat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Greg, and Wesley

Aug 18, 2026

BMW of Arlington responded

Thank you for the great review! We’re thrilled to hear that Tim and Greg took great care of you and made the entire purchase and trade-in experience friendly and straightforward. We truly appreciate your business and your recommendation. Congratulations on your new vehicle, and we look forward to taking care of you again in the future!

August 13, 2026

Dealership Rating
Employee Rating

Very helpful team and understanding to deal with they helped me throughout all kind of services in the last three years. Special thanks Reesh my service advisor he is always very responsive and understan More

by BAA
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch

Aug 17, 2026

BMW of Arlington responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! We are always more than happy to assist you if anything else comes up. Take care!

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