Debonaire Wright

We recently purchased a Tesla Model 3 from this dealership. At the outset, the experience was very positive; the sales team was friendly, knowledgeable, and attentive. However, issues arose shortly dealership. At the outset, the experience was very positive; the sales team was friendly, knowledgeable, and attentive. However, issues arose shortly after the sale was finalized. Due to rain during the purchase process, we were unable to see that the vehicle had front-end damage. Once the weather cleared later that day, we noticed the damage and immediately contacted the dealership, but received no response. My husband brought the vehicle back the next business day, only to be informed that the car was sold AS IS. The only solution offered was to exchange the vehicle for another in stock; however, the available options presented by their team were no longer actually available. Ultimately, we were told there was nothing they could do. The lack of post-sale support and accountability was deeply disappointing. Based on this experience, we will not be returning to this dealership and cannot recommend them to others. More

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Dan was gracious & courteous from start to finish for my Venue service checkup . Very kind in caring enough advising my battery replacement, so as I wouldn’t be stranded at some point soon, Service techs ke Venue service checkup . Very kind in caring enough advising my battery replacement, so as I wouldn’t be stranded at some point soon, Service techs kept me advised of status on my vehicle and services. Oil change, tire rotation, fluids top, And an all 21 green is great status! Thank you for taking care of me and my Venue as we safely hug the road. More

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Worst buying experience ever! Sold me a truck that was advertised with 17,300 miles when I picked it up it had 17,930 miles on it. Fraudulent! Very poor detailing. It even had us Sold me a truck that was advertised with 17,300 miles when I picked it up it had 17,930 miles on it. Fraudulent! Very poor detailing. It even had used pillows and blanket in the trunk! Disgusting! Paid full asking price. Wouldn't knock a dime off of the price because they had already received my money. Was told I could return the vehicle and that maybe I should purchase a brand new vehicle. What!!?? Will tell everyone never to purchase a vehicle from there. More

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I have leased many cars from Ron Marhofer Hyundai in Cuyahoga Falls. Very nice people! Nick Bettle is great to work a deal with! He makes the process easy. Cuyahoga Falls. Very nice people! Nick Bettle is great to work a deal with! He makes the process easy. More

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Sold us a Certified Used Electric car with the charger on hold. Multiple staff told us that the original owner was dropping it off soon. Called/texted for weeks with similar response- I’ll check if previous hold. Multiple staff told us that the original owner was dropping it off soon. Called/texted for weeks with similar response- I’ll check if previous owner dropped it off yet. At this point- no charger for an Electric car. Finally said that the previous owner didn’t have it and tough luck. Stopped responded to text- dealership and salesperson. More

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I had to order key for my car, both gentleman that helped did an awsome job. Very knowledgeable. Both very pleasant and helpfull. did an awsome job. Very knowledgeable. Both very pleasant and helpfull. More

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Efficient, clean, all the employees were friendly and helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete More

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Great employees Great service. No problem I’ve been a customer over 20 years. They earn your business No problem I’ve been a customer over 20 years. They earn your business More

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Service people were very helpful and kept me informed of the progress of my oil change. the progress of my oil change. More

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Easy to work with. sales person and it was easy to get what I wanted in my car sales person and it was easy to get what I wanted in my car More

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