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Carmen Lukowski

Overview Reviews (30)

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Carmen Lukowski

Ron Marhofer Hyundai

1260 Main Street
Cuyahoga Falls, OH 44221

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4.1

30 Reviews

Overview Reviews (30)

4.1

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Carmen Lukowski

April 21, 2026

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Employee Rating

They were wonderful with me from the time I walked in until the time I left. until the time I left. More

by srk0974

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Andrew

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April 10, 2026

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Had an awesome experience with Ron Marhoffer and our salesperson, Ryan. He was patient, friendly and listened to all of our needs. Him and the finance manager, Anthony, were able to get us into my wife' salesperson, Ryan. He was patient, friendly and listened to all of our needs. Him and the finance manager, Anthony, were able to get us into my wife's dream car, a 2023 Jeep Wrangler. The process was quick and painless. We were done and out the door in a few hours. I highly recommend this place 😁 More

by gorrell1977

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Ryan Hein, salesperson

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Apr 14, 2026 -

Ron Marhofer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Hyundai of Cuyahoga Falls. Thanks for the recommendation, and have an amazing day!

April 08, 2026

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Dealership is fine. Worst experience ever with service and service reps. Will not use service again again. Worst experience ever with service and service reps. Will not use service again again. More

by rossarch

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Recommend Dealer

Other Employees Tagged: Debonaire Wright

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Apr 14, 2026 -

Ron Marhofer Hyundai responded

Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Manager Chris Gates at cgates@marhofer.com at your earliest convenience to discuss how we can turn this experience into a positive one.

April 01, 2026

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As always I'm informed what needs to be done and go to waiting to enjoy the hospitality! waiting to enjoy the hospitality! More

by climmieknox1949

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Jessica

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Apr 03, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2026

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Tire balance took longer than expected but was complicated when they found 2 bent rims which they are replacing at no cost. complicated when they found 2 bent rims which they are replacing at no cost. More

by RoyGCooperRgc383102

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright

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Mar 30, 2026 -

Ron Marhofer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2026

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Absolutely loved this dealership. Worked with my situation and made the extra effort to help me transition to my next car! Worked with my situation and made the extra effort to help me transition to my next car! More

by j.j.futch50

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Andrew Masich

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Mar 30, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2026

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From the minute I walked in they treated me like family, this problem why I have been a long time customer, I walked in this time just to have my lease serviced and walked out with the car of my dreams . Th this problem why I have been a long time customer, I walked in this time just to have my lease serviced and walked out with the car of my dreams . Thank you to all the Marhofer team !! A ten rating just isn’t enough, they deserve so much more. More

by Ladycrock12

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , I can’t remember every one’s name but they are all a ten

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Mar 29, 2026 -

Ron Marhofer Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Hyundai of Cuyahoga Falls! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2026

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Courteous, clear explanations and discussion of required service. I’ve been very pleased for 10+ years with Marhofer Hyundai! service. I’ve been very pleased for 10+ years with Marhofer Hyundai! More

by Stevenblazey857

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Recommend Dealer

Yes

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Mar 29, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2026

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Ron Marhofer worked on my vehicle for over six weeks to repair accident damage and did not complete the job correctly. My vehicle now needs to be taken to another shop for corrective repairs. Extremely dis repair accident damage and did not complete the job correctly. My vehicle now needs to be taken to another shop for corrective repairs. Extremely disappointed with Kevin (manager) and staff at Marhofer Collision! More

by Cmkloss2014

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Recommend Dealer

Other Employees Tagged: Debonaire Wright

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Mar 26, 2026 -

Ron Marhofer Hyundai responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Manager Chris Gates at cgates@marhofer.com . We look forward to hearing from you.

Mar 26, 2026 -

Cmkloss2014 responded

While on the phone and at Marhofer Collision I asked Kevin to speak to his manager multiple times. He informed me that he didn’t have a manager and if I wanted to speak to someone above him I would have to speak to the owner. I will send an email to the information provided.

March 20, 2026

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Had a great experience finding my vehicle and everyone there were such a great help there were such a great help More

by Luckyrivers35

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Adam Packett

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Mar 23, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.