Deborah Matticio

Do not purchase the extended warranty program offered by Alan Byer Volvo. It turned out to be practically useless and very difficult to cancel. I purchased their extended warranty three years ago, and de Alan Byer Volvo. It turned out to be practically useless and very difficult to cancel. I purchased their extended warranty three years ago, and despite being told it could be used at any Volvo dealer, no other dealership accepted it. I requested to cancel the contract in May, and while the manager confirmed by email that it was canceled and a refund would be issued, I have not received any money. My follow-up emails have been ignored since then. Overall, this has been a very disappointing and frustrating experience. I hope others don’t go through the same situation. More

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