My husband and I decided upon a 2011 XC60 after spending many months researching crossovers and sedans. My husband is Army, and we had a car program available to us in which we could find dealers who give nice discounts to members of the military- sadly, the closest to us was about 300 miles away. Armed with the numbers that the dealers offered through the service, my husband and I went to Alan Byer and worked with J. Barson. After citing everything that I wanted in a car (it was for me) down to the color and packages, Alan Byer met the discount of any of the other dealerships that we would have had to drive hours for. The only complaint I have is that when choosing whether we wanted the heated rear seats or booster seats, the salesman did not inform us that the built-in booster seats were an additional $500, or that they weren't really that necessary (we are starting a family soon, neither of us have experience with car seats and whatnot). The salesman also got us a less than 3% APR, which was better than what our bank was offering, so that was fantastic in and of itself. The wait for the custom made car was about 7 weeks (they do not keep many of the XC60s in stock and the ones they had were not what we were wanting, but there is no fee for custom building direct from the Volvo plant, just a long wait). I called to inquire about military reduction in registration fee to which our salesman replied he was not aware of any (he should have researched this b/c the is in fact one, but only on special plates which we did not want anyway). Overall, they did a great job and we paid a very fair price for a fully-loaded XC60. I would highly recommend to any military family, especially.