Demetrius Brooks
Demetrius Brooks at Nissan of Bowie
Refer Me

Demetrius Brooks

Sales Consultant

Nissan of Bowie

2200 Crain Highway
Bowie, MD 20716

Contact Me
not yet
rated
16 Reviews
not yet
rated

16 Reviews

Write a Review

16 Reviews of Demetrius Brooks

May 10, 2022

Dealership Rating
Employee Rating

I received a refund check from Nissan of Bowie for an over payment of my TAG and Title fees, The check was Dated for the 13th of January 2022 and sent to me on the 5th of May 2022. The Check is past th More

by gene.reese
Customer Service
Friendliness
Recommend Dealer
No
May 13, 2022

Nissan of Bowie responded

Mr. Reese, we apologize for the confusion with the refund check. When it was brought to our attention a new check was cut and in your hand within the hour. We value our customers and we are trustworthy, Mr. Reese. We hope that we have earned your future business. ~Dawn Criste, Owner Loyalty Manager

May 16, 2022

gene.reese responded

Dawn, Mistakes happen. When I called the dealership multiple times, only to be connected to different people who couldn't help, and wouldn't connect me to a manager or someone who could help. This speaks volumes about your customer service. The only way this issue got resolved was by me posting on social media about the problem. Your staff needs to do better.

April 23, 2022

Dealership Rating
Employee Rating

Tony and the entire staff at Bowie Nissan was so nice and helpful. It was a pleasure dealing with everyone there. More

by doncarol11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Bledsoe, Michael Morelli, Tom Cusack , Anthony Vanchieri

Apr 26, 2022

Nissan of Bowie responded

Doncarol11, we appreciate your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for choosing Nissan of Bowie. ~Dawn Criste, Owner Loyalty Manager

Apr 26, 2022

doncarol11 responded

I had my service on my car which was minor and everything is good to go. Bowie Nissan dealership is great have nice staff people and your show room is one of the cleanest I have been too. Keep up your good work. Your staff is excellent people. My salesperson Anthony is a fantastic salesman and person. William

February 15, 2019

Dealership Rating
Employee Rating

Always impeccable service I have been a customer for over five years, and the service team as a whole is an outstanding organization. Every member is courteous, knowledgeable, More

by C.WAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019

Nissan of Bowie responded

C.WAGNER, I struggle to find the words to properly convey our appreciation for this fantastic review. Your 100% satisfaction is very important to everyone here at Nissan of Bowie. Thank you for your trust in us. It is our honor to assist you in maintaining the safety and reliability of your vehicle. We'll see you soon! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Dealership Rating
Employee Rating

Very GOOD I purchased a car in 2017 since then life have been great so keep up the good work by making people life better.Thanks nissan may God bless you all🙏 More

by CRAIGPRATT1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Murphy, Brenda Hiligh

Feb 15, 2019

Nissan of Bowie responded

Mr. Pratt, thank you for your feedback! Your 100% satisfaction is important to us at Nissan of Bowie. We're a phone call away if we can be of assistance to you. We appreciate your business. ~Dawn Criste, Owner Loyalty Manager

January 26, 2019

Dealership Rating

Service The wait was s little longer than expected for a battery but they checked my car and put air inty tires so I understood why it took a little longet More

by BEVNINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2019

Nissan of Bowie responded

Thank You, BEVNINE, for the great review. I apologize that you had to wait longer than expected. The safety and reliability of your vehicle is very important to us. Please call if we can be of further assistance to you. ~Dawn Criste, Owner Loyalty Manager

January 05, 2019

Dealership Rating
Employee Rating

Amazing Service is Expected and Always Received Great service from the initial greeting, explanation of services needed and prep for next visit are always received when I visit. I truly enjoy my exp More

by QJCHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 01, 2019

Dealership Rating

Service issur Oil service light not reset Keeps reading oil service due Not pleased about that Not sure if oil was actually changed or not at all More

by OAIBEANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Bledsoe, Andrea King

December 06, 2018

Dealership Rating

Recent visit for Service My rep was a very kind person. He was fast and very informative. He let me know what I needed and without giving me the feeling of being pressured. I More

by PAULCURLING2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2018

Dealership Rating
Employee Rating

Great service and quick and efficient. Was helped with a smile and never had a bad experience with Nissan of Bowie when getting my oil changed or something done to More

by KLYCIACADORE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 20, 2018

Dealership Rating
Employee Rating

Awesome! Service.. glad to purchase the vehicle Glad to purchase the vehicle from this dealer, they made sure everything goes smoothly for me. I really would like to take Mr. Erik’s name who made th More

by kunals4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Thompson , Parul Kumar

1