Deneen Smeraldo | Page 12

Very good 10! Very friendly staff, worked diligently to make sure our price was met, was in and out within 3 hours. Customer satisfaction for low up was great. Cann Very friendly staff, worked diligently to make sure our price was met, was in and out within 3 hours. Customer satisfaction for low up was great. Cannot say enough good things about this staff. Highly recommended. More

Helpful 13

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Left with the exact car I wanted! Overall experience was positive. Deneen and Brice helped us to find a car within our budget and in the style that we love. Kenn explained the financ Overall experience was positive. Deneen and Brice helped us to find a car within our budget and in the style that we love. Kenn explained the financial piece to us and ensured that we got a separate package that would cover any issues that we would have with the car during our lease period. More

Helpful 16

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Very friendly and attentitive Needed a new replacement car for my Mom because she'd recently gotten into an accident. She had an idea of what she wanted and Deneen was very helpfu Needed a new replacement car for my Mom because she'd recently gotten into an accident. She had an idea of what she wanted and Deneen was very helpful showing us all of the options in stock. She walked us through the process and was happy to answer any questions we had. It was a very good experience overall. As (bad) luck would have it, Mom got a tire puncture within the hour. I got acquainted with the spare and we drove back to Showcase, where Montana also treated us very professionally. He took care of the tire replacement and got us on our way, good as new, before the end of the day. It wasn't their fault, and they didn't really have to do that, but they did and I think that says a lot about a place. I would go to Showcase Honda again and would recommend them. More

Helpful 16

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Awesome and caring experience! Deneen Smeraldo is the best at what she does, I had an awesome experience. She worked with me for 2 whole days trying to accommodate to the best of he Deneen Smeraldo is the best at what she does, I had an awesome experience. She worked with me for 2 whole days trying to accommodate to the best of her abilities all the needs that my husband and I had for a vehicle. She was very patient, understanding and caring, she offered me a good deal for my trade in and the purchase of a new vehicle. I will definitely recommend Showcase to my family and friends and refer them to Deneen in the sales department. Thank you so much Deneen for all your patience and help! Gilbert Hernandez took care of us during the finance part. He went above and beyond to accommodate my husband requests as far as the financial areas. He was very understanding as far as our budget, he truly care about his customers and gave us great savings! I will definitely recommend Showcase to my family and friends and refer them to Gilbert in the finance department. Thank you so much Gilbert for all your patience and help! Bonus: My first language is Spanish and be able to speak with Gilbert in my first language, especially when talking about the car maintenance and the financial area was a big thing for me, Thank you, I am a very satisfied customer, will be back in less than 3 years to purchase a vehicle for my daughter! More

Helpful 16

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I loved it My first time there I Loved it & enjoyed The way Everyone treated One Another. I would definitely go back if I could again. It was well Worth it! My first time there I Loved it & enjoyed The way Everyone treated One Another. I would definitely go back if I could again. It was well Worth it! More

Helpful 15

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BEST CAR WOMEN SALER I came into Honda knowing what I wanted and Deneen was there to help me out. With great customer service. Definitely recommend Showcase Honda. Fir I came into Honda knowing what I wanted and Deneen was there to help me out. With great customer service. Definitely recommend Showcase Honda. First time buyer Or just a buyer in general. Great experience thanks guys More

Helpful 14

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Best Birthday Ever I came to Honda for my birthday and found the team to be knowledgeable and friendly. I really appreciate them working with me and making the process I came to Honda for my birthday and found the team to be knowledgeable and friendly. I really appreciate them working with me and making the process as painless as possible More

Helpful 15

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Extremely happy customer! My mother-in-law bought her car at this location and worked with Deneen Smeraldo and was very happy with her so of course I went to her as well and I My mother-in-law bought her car at this location and worked with Deneen Smeraldo and was very happy with her so of course I went to her as well and I am glad I did because she knew exactly what I wanted and she made it happen. I will definitely be recommending her to anyone interested in buying a new/used Honda. Thank you so much Showcase Honda and Deneen! More

Helpful 15

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Wonderful. Stress free. I had a new power steering pump and the works replaced. I worked with BEAU a new employee. He kept me informed on progress and costs and made sure to I had a new power steering pump and the works replaced. I worked with BEAU a new employee. He kept me informed on progress and costs and made sure to check if I had any needs. Works exceptionally well with other team members. Many thanks also to my service technician. I had time constraints and their team work met my needs. Many thanks to all of the happy employees there that showed respect to one another. I will Definately reccomend Showcase Honda to family and friends for any needs. Sincerely. Pat R More

Helpful 15

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Excellent Service Deneen Smeraldo and Roscoe Gist helped me beyond words! I came in NOT ready to buy. I really wanted to do my research and check out a bunch of differe Deneen Smeraldo and Roscoe Gist helped me beyond words! I came in NOT ready to buy. I really wanted to do my research and check out a bunch of different delearships before making my decision. This is the FIRST time buying a brand new car so it’s a big deal. I had already visited Tempe Honda last weekend and they were nice but not fighting for my business. Right off the bat Deneen said “what can we do to earn your business?” That meant a lot. Made me feel valued and I smiled. Still determined to just See what is available though. She showed me the car I wanted, explaining in detail about the car (something I did not get at Tempe Honda) and then we took it for a drive. She promised me a good price and again asked what would make me take it home today. I was still hesitant and that’s when Roscoe came over. He was from michigan just like me!!! We hit it off too and he said he will make it happen for me of getting me a lower monthly payment! Worked some numbers and gave me a great deal! My windows are even tinted!! Anyways long story short the professionalism and kindness of this dealership blew me away. I would highly recommend this place to anyone. And Issa in financing helped give me a peace of mind too. Great place. Do your car shopping here!!! More

Helpful 16

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