From start to finish, everyone involved in the sale was fantastic—as friendly and professional as you could possibly imagine. The entire process felt somehow both relaxed and expedient: everything moved quickly but didn't feel rushed or pressured at all. The price was very reasonable and negotiations felt fair to both parties.
After I got the car home, I noticed a very small cosmetic defect, and Ray got it taken care of quickly at the dealership's expense. That level of customer care puts this entire experience well beyond anything I ever expected when purchasing a vehicle.
It's easy to feel anxious about buying a car—the negotiations, the paperwork, the fear of buyer's remorse, the myriad little details to worry about—but this has honestly been one of the most pleasurable experiences I've had buying anything.
I found the vehicle listed online and live about an hour away from the dealership, but the travel time was more than worth it for the fantastic experience and phenomenal customer service I received. I cannot recommend them strongly enough.
"Best Dealer Experience ever"
I purchased a certified used F-150 from Ditschman Flemington Ford. Working with everyone involved by phone, text and in person was a great experience. Andrew Seipel came in on his day off to show me the truck I picked out online. The entire process was perfect, including the price of the truck, the financing and the delivery. Thanks to all involved.
"Not Your Typical Car Salesmen"
Normally, one would expect a stressful, long day spent tying to negotiate prices and haggling with the salesmen. One would expect to deal with pushy salesmen just trying to make commissions for themselves- not worrying about the needs of the buyer. That was not our experience AT ALL with the gentlemen in the used car lot. We mostly were helped by Ray and Pete. Ray alieviated all stress and got an even better price for the SUV I wanted. We really felt he was doing everything he could to get us what we wanted. Pete went out of his way to make sure everything closed smoothly and quickly and really made us feel comfortable instead of pressured and anxious. They seemed to have been short-staffed, yet they kept a smooth operation. Aly was prompt when I initially inquired online about the 2013 Escape and Denis closed the deal with financing and was very helpful explaining the extended warranty options. We drove from PA to go to this dealership and we will certainly return for our next vehicle purchase! We will also be recommending them to all of our friends and family. Best experience anyone could ask for while buying a car. Thank you, Ray, Peter, Aly and Denis at the used car lot!
"Another Outstanding Experience"
I have been coming to the Flemington Car and Truck Country Dealerships for about 25 years and this latest experience was just as enjoyable as all the others. I am a first time Ford customer and I am looking forward to many exciting times in my F-150. Both Andrew and Denis were very professional and took great care of us, answered all of our questions and concerns and made sure we left with a great experience to look back on. Thanks for all your help!!!
"Did Everything For Us to Make it Work!"
My parents bought from this amazing dealer before and instructed me to come here as well. I have never had a better experience!!!!! I will be buying all of my future vehicles from this amazing dealer! They deserve all the credit for getting me where I needed to be!
"Purchased Certified Pre Owned"
We purchased a certified pre owned F150. I initially worked with Pete and then Dennis and Chris. These people were very professional, answered all our questions, and most importantly were patient, informative, and not pushy. I feel like we received a great value for what we purchased. I would recommend this dealer to anyone lookin for a Ford.
"Great Experience "
- Jay Bask
Ditschman/Flemington Ford Lincoln made the car buying experience pleasurable. I felt that I was in competent and caring hands from the very beginning of the process and as well as after the purchase.
"Incredible Buying Experience! Ford F150 Raptor"
- Adrian Z
From the minute I walked in, to the minute I drove away with my new vehicle was nothing short of a incredible experience. Amazing buying experience with honest and helpful staff. I cannot thank Peter Puglia, Jerry Sheehan, and Denis O'Brien enough. I would highly recommend the staff and dealership to anyone!
Very happy with the 2015 Explorer I purchase. All the staff were pleasant to deal with especially Andrew who took the time to familiarize me with the navigation system that was new to me. Quick painless process. Thanks
"Great experience. Great help all around from everyone "
Everything was great from the top to the bottoms. Gonna come back next time for another car. Would recommend this dealership to friends and family