Dennis Acosta

We’ve been in and out of this service center for the same problem multiple times over the life of our lease without a resolution. Two nice employees. Everyone else changes more than I change my socks. Go els problem multiple times over the life of our lease without a resolution. Two nice employees. Everyone else changes more than I change my socks. Go elsewhere. More

by chernandez0724 Verified Customer Verified Customer

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I'm not pleased, they haven't solved anything for me, lack of word, lack of professionalism, they stayed 4 days with the car saying that it has nothing, really disappointed with the Buick brand, the car lack of word, lack of professionalism, they stayed 4 days with the car saying that it has nothing, really disappointed with the Buick brand, the car has been 7 months already 3 times that I'm putting it in the mechanic, the first time 1 month they didn't give me a solution either I was with that car that smelled of gas, they told me that the car had nothing, the second I went they fixed it for me and now they tell me the same, today 05/02/2025 they called me and told me that if I want me to take it On Tuesday, on 05/01/2025 they told me that the car was going to stay a week for a spare part, it's one lie after another. Lack of empathy and seriousness, on the part of the staff. More

by LIZAE20122008 Verified Customer Verified Customer

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Great and professional dealership they have worked with me on a best possible deal this time and in the past Robert worked effortlessly to accommodate me on a best possible deal this time and in the past Robert worked effortlessly to accommodate More

by MSAINOVIC Verified Customer Verified Customer

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You have failed to fix our car over and over again and then you did a miserable job of advocating for us with the manufacturer. On top of everything you horribly misled us on what was going on with the ca then you did a miserable job of advocating for us with the manufacturer. On top of everything you horribly misled us on what was going on with the car and your role in making it right. We are terribly disappointed. You are an awful organization More

by PSISITSKY Verified Customer Verified Customer

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The last three times I took my truck for an oil change there was always an issue. The first time they forgot to change the oil but did the rest of the service. The second time they forgot to tighten the o there was always an issue. The first time they forgot to change the oil but did the rest of the service. The second time they forgot to tighten the oil filter and I lost a quart of oil in a short period of time. The third time they left the dip stick 1/4 out and the engine compartment was full of oil. Just recently I took my truck there again and noticed something missing out of my glove compartment. Though the service manager seemed to respond to my issue unfortunately not much changed on the service end. I will not use GM of white plains again More

by OSTAP Verified Customer Verified Customer

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