Dennis Alejo

Precision Honda responded

f_guzman09, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that Anthony, Dean, Chris, and Lilly made your car-buying experience easy and enjoyable. We’re proud to have such a great team that works together to provide our customers with an exceptional experience. We’re also glad you enjoyed our beautiful dealership! Congratulations on your new vehicle, and thank you for choosing Precision Honda . We truly appreciate your business and hope to see you again in the future!-Dennis Alejo GSM

Precision Honda responded

RC, Thank you for choosing Precision Honda and sharing your experience! Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you have experienced. We understand your concerns regarding your HondaTrue Certified Pre-Owned 2024 Honda Civic, specifically the incomplete 182-Point Inspection Checklist and your belief that you did not receive all required CPO items at delivery. We also regret that you feel your attempts to communicate with our team have gone unanswered. Providing transparent communication and addressing customer concerns promptly are priorities for us, and we are sorry that this was not your experience. We would appreciate the opportunity to review your purchase documentation and investigate this matter with our management team to ensure it is handled appropriately. Please contact me directly at 562- 204- 6083, my name is Sarah Garfias, I am part of the Customer Relations team. I would love the opportunity to connect with you so I can gather the necessary information and work toward a resolution. We value your business and hope to have the opportunity to restore your confidence in Precision Honda.

Precision Honda responded

PRISCILLAGIBBS34, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Alex and Dennis made your car-buying experience enjoyable. Creating a comfortable, no-pressure environment where our customers feel supported is exactly what we strive for, and it's great to know they delivered on that promise. We'll be sure to share your kind words with Alex and Dennis they'll truly appreciate the recognition. Thank you for choosing us, and we hope you enjoy your new vehicle for many miles to come. If there's ever anything we can help with in the future, we're here for you!-Dennis Alejo GSM

Precision Honda responded

MRECH, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear you enjoyed your experience at our dealership and that Alex made your car-buying journey such a pleasure. Providing friendly, helpful, and attentive service is what we strive for every day, and it's great to know Alex delivered exactly that. We truly appreciate your kind words and your trust in Precision Honda of Downey. We'll be sure to share your compliments with Alex. Congratulations on your new vehicle, and we look forward to serving you again for many years to come!-Dennis Alejo GSM

Precision Honda responded

Sophie H, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Jennifer provided you with such a positive car buying experience. She truly takes pride in helping every customer find the right vehicle while making the process as smooth, transparent, and enjoyable as possible. Congratulations on your new Honda CR-V! We're so happy to know you're loving it, and we appreciate your kind words about Jennifer's honesty, patience, and dedication. Thank you for choosing Precision Honda. We wish you many happy and safe miles in your new CR-V, and we look forward to assisting you again whenever you need us!-Dennis Alejo GSM

Precision Honda responded

Rholguin, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that Mario provided you with excellent service and made your experience a positive one. We'll be sure to share your kind words with him. We also appreciate your honest feedback regarding the trade-in process. -Dennis Alejo GSM

Precision Honda responded

MLENA93Z204,Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that our team provided professional service and answered all of your questions thoroughly. We truly appreciate your support and look forward to assisting you again in the future.-Dennis Alejo GSM

Precision Honda responded

meandrums, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you found our dealership clean, organized, and that our team was polite and professional. We do offer a fully stock snack bar with a variety of chips, candies and chocolates, as well as drinks. Complementary drinks are also offered from coffee to cappuccino, latte and hot chocolate. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

progression2024, Thank you for choosing Precision Honda and sharing your experience! We’re honored to hear this was the best car-buying experience you’ve had. Our team takes pride in providing knowledgeable, friendly, and professional service, so it’s wonderful to know we helped you find the perfect vehicle for you and your family. We truly appreciate your recommendation and your trust in our dealership. Enjoy your new car, and we look forward to assisting you again in the future!-Dennis Alejo GSM