"2017 Dodge Charger "
I had a great experience leasing my 2017 Dodge Charger. Samson Moses was great; very knowledgeable and patient with all my questions. I would definitely recommend Acton Jeep and will return in the future.
"Quality, friendliness, genuine"
Best place to visit if you're looking to buy a car. I had pretty specific needs but Gus and Dennis did all they could for me to fulfill them. The entire dealership was friendly and genuine in all the information they provided. Best price too!
"3 Vehicle purchased Here - Awesome Salesman and Awesome Team"
Wade continues to be the best in the business. He listens to what you need, and compares against what you want, and finds the vehicle options that make you leave with zero buyer remorse. He is backed up buy a great management team and service team that operates the same way. You will never be pushed or pressured to buy. Those that hate buying a car should go here and find what some of us have already have, great people, great service, and the best pricing around. This is 3rd vehicle I have purchased here, in and out, no BS, no games, no back and forth. Only way it should be. Its harder to buy groceries at a supermarket.
"Owner is conscientious and involved"
While I was not overwhelmed with their pricing (average), it is obvious that this is a dealership that cares about customer service. Thanks to Mr. Hoyt for standing by his employees and his customers. During negotiations for a new Jeep, Mr. Hoyt became personally involved in order to resolve a misunderstanding. I would wager that, if your issue is a reasonable one, this dealership will work honestly with you.
- Ali Miller
(So far) I'm very happy with my recent purchase of a 2013 Jeep Grand Cherokee Overland. I don't buy cars often, and I'm generally quite picky, so I especially appreciated the patience and thoroughness of the team. Dennis was extremely knowledgeable and Gus did a fantastic job going through the features with me and ensuring I was comfortable! Thanks to all!
"A great experience! "
I have to say (in my experience) retail has gotten worse and worse over the years. People just seem to want to put in their 9 - 5 and don't want to go the extra mile. You ask questions about a product, they almost feel annoyed to answer. Almost, like "that is what google" is for... From the time I walked into this local dealer, until I took delivery of the car everyone was very, very helpful. From Gus (my sales associate) to Brian Loiseau and Dennis Arsenault they did not skip a beat. They made this process extremely easy and fun. Gus knew the car inside and out (and there are lots of bells and whistles). He did not keep me hanging on anything. When he said something, he did it. I have purchased over 13 vehicles over the years and this transaction by far was the best. Thank you Gus! Thank you Brian and Thank you Acton Chrysler Jeep for an awesome experience. Keep up the good work. Very refreshing working with a good local dealer that cares, rather than a "big box" dealer (won't name any names) that don't even call you back. Thanks again! Brian
"Top car partner!"
- Lexingtonian Driver
Acton Chrysler always go the extra ten miles to make sure my family's car needs are met perfectly. Excellent experience, efficient provider of auto needs, and economical!
I was looking to trade in a 2007 Audi A4 quattro that had 165k miles on it while it still had value left. I didn't want to have to buy a different vehicle and getting rid of my current car at zero dollars.
Having said so, I inquired on CarGurus about a CPO Dart that they had on their lot. Gus reached out to me within minutes via e-mail and phone call. I was able to set up a meeting that same week on a Saturday to test drive the car. Within 2 hours, we agreed to an appraisal on my previous vehicle and a deal on the new vehicle. It was straight forward, no fluffing, and an easy process. I got the preliminary paperwork finalizes that day, did the final paperwork to finalize the trade in on that Monday. Insurance approved and I drove the car home that Tuesday.
Gus was out the day I had to pick up the vehicle, but I encountered other individuals. I talked to Lou about my love for my Audi, but that the gas was a killer. Dennis helped me figure out how to turn my daylight running lights on the Dart, and Samson helped get my phone connected to the car and got me officially in the new car.
The whole process was very fluid. They were honest about the car I was purchasing and the car I was trading in. My Audi was Kelley Booked at 3k and I got 2.5k for it. The Dart was Kelley Booked at about 15k, and they sold it for 13. Very reasonable pricing with great customer service. There is not much else to ask for at a dealership than that.
"Excellent experience - will be back "
After owning/leasing multiple Jeeps, I was somewhat disgruntled with the brand. After turning in my last leased Jeep in 2009 there were no deals to be had. After looking at multiple brands, I converted to BMW. My teenage daughter needed reliable wheels with 4X4 as she was a competitive dancer and traveled quite a distance to rehearsals and competitions. Dennis Arsenault was very helpful recommending Jeep Brands. We leased her a Compass with a very reasonable monthly payment. That Compass was perfect for her! We drove it in the heavy snow storms of 2015. I never had to worry about her being stranded in the snow.
We never had to take it in for service other than a oil change. We had a broken side mirror, Alex was very helpful getting it replaced.
Sadly, the lease was up on the Compass this month. With the help of Kirk and Dennis we are very happy with the deal we got with a new Grand Cherokee LTD.
"Best Customer Service I've Ever Had"
I've been to a couple different dealerships before, and Ive never had even close to the kind of custoer service that I got here. I leased a Jeep Compass from them, even though I was moving to Tacoma, WA the next month, because Coleman convinced me that the paperwork/move was not going to be a problem. Sure enough, I arrived in Tacoma and there was my car ready for pickup at the local Jeep store. I just picked up the keys and drove, I was actually astounded how easy it was. I thought it was going to be a huge headache, nope. They figured the whole thing out for me. Thanks guys!!