Dennis Barrera
Dennis Barrera at Suburban Toyota of Troy

Dennis Barrera | Page 4

Fleet Sales Manager

Suburban Toyota of Troy

2100 W Maple Rd
Troy, MI 48084

Contact Me
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rated
93 Reviews

I have enjoyed servicing metro Detroit for over 35 years for all your automotive needs. Born on the eastside of Detroit, I have been blessed to deliver over 10,000 New and Pre-owned vehicles. Please don't hesitate to call or email. Rock on and have a great day!

Dealership Experience

19 yrs, 1 mo

Industry Experience

37 yrs

Languages Spoken

English English

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rated

93 Reviews

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93 Reviews of Dennis Barrera

July 11, 2017

Dealership Rating
Employee Rating

Repeat customer - very satisfied We recently purchased a new RAV4 from a great salesperson - Andrea Ciavarro. The transaction was easy and pleasant and all of our questions were answ More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Ciavarro, Mary Ann McGee, Mike Talampas

June 28, 2017

Dealership Rating
Employee Rating

It was good Buying experience of my new RAV4 went wonderfully. Lazer was very knowledgeable about the new product. Would recommend lazer to anyone coming to Sub More

by Pirooz52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramin, Mike Talampas, Lazer Volaj

Jun 28, 2017

Suburban Toyota of Troy responded

Thanks for the positive review! We hope you enjoy your new Rav4!

June 09, 2017

Dealership Rating

Dennis is great. Brought cat is for service, knew I would need a new car is a couple years. Dennis talked to me and showed me there were still good people left in the More

by basic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2017

Suburban Toyota of Troy responded

Thanks for the feedback! We’re glad you had a great experience with us!

June 05, 2017

Dealership Rating
Employee Rating

New Camry purchase Great service. Great dealership. I've known Dennis for years. I purchased my first Camry from him as well as leasing other vehicles for the past 15 ye More

by Ralbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Sadler, Mike Talampas

Jun 14, 2017

Suburban Toyota of Troy responded

We appreciate your loyalty to Suburban! We hope you enjoy your new vehicle!

March 27, 2017

Dealership Rating
Employee Rating

Excellent experience in every way Taken care of promptly at appointment time, friendly, courteous people in all departments, including sales, service and financial. Clean, comfortable More

by Newcar2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Sadler, Liam Tuohy, finance Great experience, explained in detail every aspect of our contract. Very personable!

Apr 03, 2017

Suburban Toyota of Troy responded

Congratulations on the new Toyota. We are glad to hear that you had an outstanding experience with Ray and Dennis shopping for your new vehicle. We hope to serve you again in the future!

March 21, 2017

Dealership Rating

Highly Recommended! My search for my very first car to own was really amazing with Suburban Toyota in Troy. We were dealing with Lazer who was very nice, friendly and pro More

by KeaKorina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Talampas, Lazer Volaj

Apr 16, 2017

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your first new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

February 28, 2017

Dealership Rating
Employee Rating

RIPPED OFF BY MIKE TALAMPAS AND MANAGMENT I'm waiting for a refund since November 30th 2016 from MIKE TALAMPAS still have not received it they are rip offs, BEWARE, DOES NOT RETURN CALLS. TODA More

by Andrea C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Talampas

Apr 22, 2017

Suburban Toyota of Troy responded

Thank you for your feedback. We are sorry to hear you had a negative experience with our dealership. Unfortunately, we cannot identify a specific problem from your review. If you would like to discuss your experience further please reach out to us directly.

February 06, 2017

Dealership Rating

Bought my first new Toyota Yaris ia I had the pleasure of doing business with Ray Sadler when purchasing my new whip. He was extremely helpful throughout the whole process and I can't t More

by ncampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Sadler, Mike Talampas

Feb 24, 2017

Suburban Toyota of Troy responded

Congratulations on the new Toyota Yaris! We hope to serve you again in the future!

January 09, 2017

Dealership Rating
Employee Rating

Excellence!!!! Pure Excellence!! I got exactly what I wanted and the price I wanted. Very happy with the service and attention as well as the hard work I received. I love my vehicle a More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2017

Suburban Toyota of Troy responded

Congratulations on your first lease with Suburban! It's great to hear that Dennis provided you with an excellent transaction process. We hope to work with you again once your lease is up!

August 27, 2016

Dealership Rating
Employee Rating

Deception Eric Smith gave a initial price of a 2016 RAV4 hibrid as $27000. I told them $26000. Smith told me to come in to the dealership he can will give a "be More

by Akian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Smith

Aug 27, 2016

Suburban Toyota of Troy responded

We apologize for wasting your time. You should never have been told to come in for some additional savings. We try to be better than that. Unfortunately, we just cannot sell a $31,538 RAV-4 for $26,000. We appreciate the opportunity to earn your business and wish you the best of luck in your future shopping endeavors.

Aug 27, 2016

Suburban Toyota of Troy responded

Nothing is unreasonable about presenting a lower offer in hope that we could accept it and you had every right to make it. Especially given that you had come back after being led to believe that we would further reduce the price. That was a communication error on our end. We never like to have any of our customers experience that kind of thing. Again, we sincerely apologize for wasting your time today.

Aug 27, 2016

Akian responded

No! You shouldn't have wasted my time. Funny how you agreed to sell me a car that has $31538 to sell it for 27000. But it's unreasonable for me to say 26000?!!

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