Dennis Gonzalez | Page 2

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Rogue from us at Maus Nissan, Jeff! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We're thrilled that you are so happy with your vehicle, and experience, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new Armada from us at Maus Nissan, Nicole! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. Dennis always does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, enjoy your new ride, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Murano, from us at Maus Nissan, Ms. Beilharz! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, enjoy your new ride, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Apreciamos su negocio y le agradecemos su amable reseña. Háganos saber si hay algo que podamos hacer por usted. ¡Bienvenido a nuestra Familia Maus, que tengas un día bendecido y un Feliz Año Nuevo! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x, 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Rogue from us at Maus Nissan, Christine! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. All our staff are dedicated to providing each guest with a truly exceptional experience, an d treating you like family. We're thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's anything we can do for you. Welcome to our Maus Family, enjoy your new vehicle, and have a very Happy New Year! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Craig! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything w e can do for you. Welcome to our Maus Family, have a blessed day, and a very Happy New Year! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new Rogue from us at Maus Nissan, Mr. William! We are honored by your continued trust, and we thank you for your kind words and recommendations! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Sir, we can see that you are upset, and apologize if you had a bad experience; however, we stand by our staff ; they are hard working, honest individuals, who pride themselves in the great customer service they provide. We never changed a deal after you accepted the offer. You have to choose which i ncentives from the manufacturer you want: rebates, or special interest rates. You cannot get both. If you'd like to discuss this further, we'd be happy to address your concerns, but it will happen with mutual respect, and no name-calling. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Alec, we can see that you were upset, and apologize for your frustrations. And we agree with you - the detail was terrible, and no one double-checked it before delivering it to your door. That is why we profusely apologized, and offered to get it re-detailed for you, re-gassed up, and nearly anythin g else to help make it right. All people involved were addressed, internally. There was no gaslighting intended; however, just the sales person not wanting to lose your business over a detail mistake that was fixable. Again we apologize for what happened, and especially for your wasted time. If you have any other questions, don't hesitate to ask, and we'll be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Altima from us at Maus Nissan, Edwin! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us this review! All our team members are dedicated to providing each guest with a truly exceptional experience, an d treating you like family! We are overjoyed that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138