Dennis Gonzalez | Page 3

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new Jeep Compass from us at Maus Nissan, Charlene! We appreciate your continued trust, and we thank you for taking the time to leave us this review! JP, and all our staff, are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Mr. Bill! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if t here's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Sir, no one scammed you. Your vehicle was sold to you over a year ago, at wholesale-to-the-public pricing. Unfortunately, you attempted to trade out of the vehicle now, only to discover that it had depreciated in value, after a year and many more miles later, and that you currently owe more than it' s cost in the market. We have no control over the market, and it might just not be the best time for you to trade. As far as your ability to refinance to lower your interest rate and/or payment: you are free to ask any lender, but it will always be subject to their approval, and will take into consideration many factors, including your credit, again, which we have no control over. As far as communication is concerned- we are very responsive, and will be happy to reach out to you, again. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

We take the service we provide our guests seriously, and are extremely disappointed to read this review. We have escalated this to senior management and they are reviewing what happened, and they will be reaching out shortly. Please let us know if you have any other questions, and we will be happy to help address your concerns. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new '23 Murano, from us at Maus Nissan, John! We appreciate your continued trust, and we thank you for your kind words and 5-stars! Dennis, Aaron, and Jaryd, all do a phenomenal job taking care of our guests - thanks for recognizing them! We are overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Nissan Sentra from us at Maus Nissan, Mr. Pedraza! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendations! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Mccoige family! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Kicks from us at Maus Nissan, Mr. Fortier! We appreciate your continued trust, and we thank you for your kind words. We are thrilled that you are so happy, and we're looking forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome back to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department Mr. Smith! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We're thrilled that you're so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Perez! We appreciate your trust, and we thank you for taking the time to leave us a review. James is fantastic, thanks for recognizing him! We look forward to working with you again, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138