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Dennis Mouzakis
Dennis Mouzakis at Zeigler Cadillac of Lincolnwood
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Dennis Mouzakis

Sales Consultant

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

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4.0
6 Reviews
4.0

6 Reviews

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6 Reviews of Dennis Mouzakis

April 29, 2024

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My salespeople was wonderful and got the job done for me. My car was washed and well taken care of More

by bmony30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Moscovitch, ARGJEND REXHA, Connor White, Angel Martinez, Matt Douvikas, Dorsey Colby, Jimmy Bushell, Yaniel Gonzalez, Dimitri Psihogios

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March 19, 2024

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I have nothing but great experiences the promises made were kept and completed in a timely manner. More

by rwsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Moscovitch, ARGJEND REXHA, Connor White, Angel Martinez, Matt Douvikas, Dorsey Colby, Jimmy Bushell, Yaniel Gonzalez, Dimitri Psihogios

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February 15, 2024

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Horrible communication and experience. Tried for a week to get information on a car I wanted to buy, and phone calls never returned as promised. Finally went in, made a deal and was told More

by Steve
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Recommend Dealer
No

Other Employees Tagged: Lawrence Abbadi

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Feb 15, 2024

Zeigler Cadillac of Lincolnwood responded

Hello, Please know that your feedback is important to us. We always aim for 100% customer satisfaction. We would appreciate the chance to speak with you about the interaction and level of customer service you received from our Sales Team regarding the state of the vehicle you were interested in, as well as the warranty. Could you reach out to us at your earliest convenience?

Feb 15, 2024

Steve responded

You have my number.

Feb 16, 2024

Steve responded

And as I expected -- they haven't tried to call or contact me about this.

February 07, 2024

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I went there to purchase a 2020 Chevy Malibu and because I wouldn’t purchase the additional warranty they told me they were going to sell it to someone out of state because they were willing to purchase the More

by pantoja.2twinz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon Fusha, Yaniel Gonzalez , Joe

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Feb 07, 2024

Zeigler Cadillac of Lincolnwood responded

Hello We are Sorry to hear you had a bad experience please reach out to Jon Fusha General Sales Manager at 224-770-1504 and we will make this right for you

December 19, 2023

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They will try to scam you if you're not careful. Be sure to bring your game and plenty of information about what you're interested in. In my case they tried raising the price of the car while I was More

by af1doerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angel Martinez, Yaniel Gonzalez

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Dec 19, 2023

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your feedback. We apologize for falling short of your expectations. Your concerns are important to us, and we're committed to resolving them. To better assist you, could you provide more details about your experience? We're eager to address the issues and improve our service. Please reach out to management to further discuss your experience. We appreciate your feedback and hope to have the chance to make things right.

Apr 18, 2024

af1doerr responded

While I was there, your sales team tried to scam me and increased the price of the car while I was in the process of purchasing it. Your site originally had the car listed for ~$27,000. However, while I was there, your team increased the price of the car to $30,000. Fortunately, I had screenshots of the car and the original price. I still have the screenshots if you'd like to see them. Secondly, it turns out the car I purchased was in multiple accidents (according to CARFAX) which was never disclosed. I did inquire about the damage that was listed on your site, and your team informed me that it was just a mesh grill that was replaced. Turns out that was a flat out lie or deviation from the truth. To make matters worse, I recently found out that parts were actually missing from the car's coolant system, which I had to personally purchase to make the car whole again. Additionally, the SH-AWD system and wiring harness had significant damage which was causing the car to malfunction and needed to be replaced. As it turns out, the damage that I previously mentioned, where the mesh was replaced, in fact, was significant enough that the front bumper was replaced and is now aftermarket, not OEM. Finally, the A/C system, when purchased, was not operational due to being damaged and needed to be repaired. I will absolutely never recommend any dealings with Zeigler again.

October 23, 2023

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Amazing dealership and amazing team Thank you so much to everyone that helped me especially Dennis thank you so much guys. More

by zantelaganas1
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Recommend Dealer
Yes
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Oct 23, 2023

zantelaganas1 responded

Keep it up guys

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