Dennis Orts | Page 2

This dealership has proven themselves to provide unbelievable service. I did not purchase my previous Cadillac from this dealership, but after the first time I went to the service department I was s unbelievable service. I did not purchase my previous Cadillac from this dealership, but after the first time I went to the service department I was so impressed. I only service my vehicle at this location and now when it’s time to purchase a new one, they really came through for me. More

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The Dealership is an excellent place to get work done. Definitely worth my five stars. Definitely worth my five stars. More

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Poor Service Advisor coordination, follow up and completion. Did not complete a belt replacement I had approved. Did not check on warranty coverage before starting work, and charged me for other cov completion. Did not complete a belt replacement I had approved. Did not check on warranty coverage before starting work, and charged me for other covered work even after I repeatedly asked about coverage.Did not provide and explain work performed and invoice upon checkout. Dealer is also only repair shop that charges surcharge for credit card use. Very disappointed. More

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Noisy, due to construction. The sales staff seems to go out of their way to remember the name of their respective customers.....that's different from most car dealerships. My The sales staff seems to go out of their way to remember the name of their respective customers.....that's different from most car dealerships. My service associate was very polite and attentive. My only concern is that there is an enormous turn around in the service associates. I have owned my car for almost 5 years and never had the same associate a second time. More

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Moore Cadillac always takes great care of me and my car! Great service, fair pricing and friendly staff. Great service, fair pricing and friendly staff. More

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Everything was very professional and well done, they explained what needed done and what my options were. Very happy with the experience explained what needed done and what my options were. Very happy with the experience More

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We have also had good service from this dealership. We wish for better discounts, but service is steady and consistent. We wish for better discounts, but service is steady and consistent. More

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Nobody is responsible! Nobody answers the phone! Using just automated machine (Susan) ! No accountability! After selling their product, no support at all! Just show o Nobody answers the phone! Using just automated machine (Susan) ! No accountability! After selling their product, no support at all! Just show off! More

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Very Friendly, and Neat environment easy to deal, it was my first time and being amazing. my first time and being amazing. More

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I was visiting my sister from NC and my car broke down. They got me in and out in 6 hours and on my way. Everyone was super friendly, helpful and explained everything clearly. Appreciate the great customer They got me in and out in 6 hours and on my way. Everyone was super friendly, helpful and explained everything clearly. Appreciate the great customer service. More

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