Dennis Smith
Dennis Smith at BMW of Waterbury

Dennis Smith

Client Advisor

BMW of Waterbury

133 Schraffts Drive
Waterbury, CT 06705

5.0
158 Reviews
5.0

158 Reviews

Write a Review

158 Reviews of Dennis Smith

June 11, 2025

Dealership Rating
Employee Rating

Visited BMW of Waterbury for my recent vehicle purchase and couldn't be happier. I worked with Dennis who ensured everything was perfect all the way through from test drive to signing. Huge thanks to Jas More

by risingsun01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Herndon

Jun 11, 2025

BMW of Waterbury responded

Thank you for the glowing review! We're pleased to hear that Dennis and Jason made your experience at BMW of Waterbury seamless from start to finish. Enjoy the ride!

June 16, 2024

Dealership Rating
Employee Rating

Just purchased 2021 Lexus LX at BMW of Waterbury. Very impressed with their efficiency and communication. Thanks to Dennis and team for their help. More

by Fdempsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

BMW of Waterbury responded

Thank you for choosing BMW of Waterbury! We're glad to hear that Dennis and the team provided efficient service and clear communication. Enjoy your 2021 Lexus LX!

May 25, 2024

Dealership Rating
Employee Rating

Dennis S. & Jason H created a memorable experience. The process was extremely smooth. Jason H who is the general manager of this location ensure my visits was More

by A.H
Finance Experience
Recommend Dealer
Yes
May 28, 2024

BMW of Waterbury responded

We're delighted to hear that Dennis and Jason made your experience at BMW of Waterbury memorable and smooth! Thanks for sharing this positive feedback!

February 28, 2024

Dealership Rating
Employee Rating

Walking into to Dennis Smith at BMW of Waterbury was the best decision I could have made. Dennis and his team gave me the best price out of all the Connecticut BMW Dealers. Tim in finance worked up a great More

by Ashley S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

BMW of Waterbury responded

Ashley, it's fantastic to know that Dennis and the team at BMW of Waterbury provided you with a top-notch experience. We're glad Tim was able to secure a great rate for you and Orane ensured your understanding of all car features. Looking forward to seeing you again when service time comes!

February 25, 2024

Dealership Rating
Employee Rating

This is the second car we’ve purchased from BMW of Waterbury this year. We worked with Dennis Smith this time and were more than pleased with his professionalism. More

by Sparkle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 26, 2024

BMW of Waterbury responded

We're glad to know you had a positive experience with Dennis at BMW of Waterbury. It's always great to see returning customers! Thanks for your support and enjoy your new car!

January 22, 2024

Dealership Rating
Employee Rating

The GSM Tommy was super responsive and worked with me to get within my budget. I have bought several cars and this is the first time a manager gave me his personal contact and didn’t hand me off to someone More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Hsu, Tim Kang

Jan 22, 2024

BMW of Waterbury responded

Dave, it's great to know that Tommy and Dennis provided you with such a positive experience at BMW of Waterbury. We're glad we could meet your budget needs while ensuring all details were taken care of. Thanks for choosing us!

July 29, 2023

Dealership Rating
Employee Rating

Ordered and purchased a vehicle from Dennis at BMW of Waterbury and am extremely pleased with how everything was handled from start to finish. Dennis is a professional, stand up guy and it was a pleasur More

by MR
Recommend Dealer
Yes
Jul 31, 2023

BMW of Waterbury responded

We're so glad to know that Dennis and our team at BMW of Waterbury were able to provide you with a seamless car buying experience. We appreciate your kind words, and look forward to assisting you again in the future!

May 16, 2023

Dealership Rating
Employee Rating

Absolutely a pleasant experience. The valet service was especially appreciated. Everyone was also a pleasure to deal with. More

by gnpappasjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Persichilli

May 16, 2023

BMW of Waterbury responded

We're thrilled to hear that you had a pleasant experience! At BMW of Waterbury, we take pride in providing exceptional valet service and customer care. Thank you for choosing us for your automotive needs. Have a great day!

January 31, 2023

Dealership Rating
Employee Rating

This is my third BMW I have purchased from Dennis Smith. As always, he delivered a great vehicle and exceptional service. He is always available on his cell phone, he is great with texts, and he is great More

by ChasRyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

BMW of Waterbury responded

We are delighted to hear that Dennis has earned your loyal business with his excellent communication and support. Thank you so much for choosing BMW of Waterbury! We look forward to working with you again down the road.

January 03, 2023

Dealership Rating
Employee Rating

Great experience working with BMW of Waterbury! My salesperson Dennis and sales manager Ashely went above and beyond to find me the exact car I wanted and deliver it New Years Eve. Thanks a milli More

by MCIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Echtman

Jan 03, 2023

BMW of Waterbury responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Ashley and the BMW of Waterbury team. Drive safely, and we hope to see you back again down the road!

1
...

Dealership Inventory (230 Vehicles)

used 2025 Ford Mustang car, priced at $50,550
2025 Ford Mustang
used
Wimbledon White exterior
Rear-wheel Drive
new 2025 BMW 760 car, priced at $130,525
2025 BMW 760
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X7 car, priced at $90,480
2025 BMW X7
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW M235 Gran Coupe car, priced at $60,625
2025 BMW M235 Gran Coupe
new
Blue exterior
Automatic
All-wheel Drive
new 2025 BMW i4 Gran Coupe car, priced at $68,145
2025 BMW i4 Gran Coupe
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW M235 Gran Coupe car, priced at $54,175
2025 BMW M235 Gran Coupe
new
Alpine White exterior
Automatic
All-wheel Drive