Dennis Thompson | Page 6
Service Advisor
Luther Park Place Motor Cars
2828 US-52
Rochester, MN 55901
Dealership Experience
5 yrs, 7 mos
91 Reviews
Write a Review91 Reviews of Dennis Thompson
May 30, 2021
First time having my vehicle serviced here & was very happy! Friendly staff, great communication, nice customer lounge. Had to order a part, which was shipped same day, & my car was done within the expec happy! Friendly staff, great communication, nice customer lounge. Had to order a part, which was shipped same day, & my car was done within the expected time. More
May 26, 2021
Great customer service, they went above and beyond to help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. More
Other Employees Tagged: Chris Leitz
May 25, 2021
I was asked if I wanted a tire rotation for $30 when I scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To me that’s deceitful. To say one and charge another. I can take my business elsewhere. I am car shopping presently it won’t be there. More
Other Employees Tagged: Joshua Kern , Jared Gafjken, Chris Leitz
May 24, 2021
The service manager was very courteous and professional. My vehicle was ready in less than the estimated time. I’ll definitely be servicing my BMW at this location in the future. My vehicle was ready in less than the estimated time. I’ll definitely be servicing my BMW at this location in the future. More
Other Employees Tagged: Joshua Kern , Jared Gafjken, Chris Leitz
May 22, 2021
The service is excelent and the sellers and their representatives are so nice helpfull and friendly. I would take my car there again and again if it needs to repair or oil change or aything else. I representatives are so nice helpfull and friendly. I would take my car there again and again if it needs to repair or oil change or aything else. I like the way they keep inform me while my car in the shop and let me know step by step what’s wrong with my car and how the repair will be done and when it will be done. They are so great i like the way the service they have. More
Other Employees Tagged: Joshua Kern , Jared Gafjken, Chris Leitz
May 13, 2021
Thanks for the excellent work and service! It Took care of the problem. Everyone was friendly. The price was right. No complaints. Will be back. of the problem. Everyone was friendly. The price was right. No complaints. Will be back. More
Other Employees Tagged: Joshua Kern , Jared Gafjken, Chris Leitz
May 11, 2021
Highly recommend. Great service. Friendly team. They always provide great customer service. The concierge pick up and drop off is top notch and the communication via text is very convenient for my busy always provide great customer service. The concierge pick up and drop off is top notch and the communication via text is very convenient for my busy schedule. More

