Deon Moore

Dealer posted a reply to my earlier review. What was neglected here is that when callling to try to get the issue resolved, I got talked over and belittled by the salesperson who answered the What was neglected here is that when callling to try to get the issue resolved, I got talked over and belittled by the salesperson who answered the phone… bottom line is that they have yet to register my vehicle after 7 weeks. Stay away…pricing isn’t everything More

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Giving 2 stars only for the sales process. Had an excellent experience with the purchase. The vehicle is great. That’s where it ends. Car had only one key fob. Had to go back a week l Had an excellent experience with the purchase. The vehicle is great. That’s where it ends. Car had only one key fob. Had to go back a week later to had a second one programmed. Also missing both key blades. Had to go back a third time to get it. Salesperson stated that this is a common occurrence. Had my tags transferred to the new vehicle. The salesperson stated that I should keep insurance on the trade in to avoid any issues. As this was something that I never heard of, I checked with my insurance company when assigning insurance to the new vehicle, they stated that if I no longer owned the vehicle, I would be responsible and insuring the trade and that coverage would not be a wise decision for liability reasons. On the 41st day of ownership, I received a letter from DMV stating that my trade in vehicle has no insurance. Upon calling the dealer, I was told that there was no one in the building who can assist me and after requesting to speak with a manager, the person who was on the phone became quite belligerent about my request. Upon calling back and speaking with the sales person, he stated that there is a 60 day allowance for registration of the new vehicle and I was wrong for pulling the insurance of the vehicle. On day 45, I contacted the state DMV to resolve the insurance issue. After providing them with the bill of sale I was able to resolve the issue. As of today, day 46 post sale, per the DMV, the vehicle has yet to be registered with the state. Save yourself the hassle and go elsewhere if you can. More

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I was clear what I wanted and they made sure that's what I got. One of the smoothest car buying experiences I've ever had. I got. One of the smoothest car buying experiences I've ever had. More

by GEREMY24 Verified Customer Verified Customer

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It was a great experience. I am happy with my new car puchase of a Hyundai I am happy with my new car puchase of a Hyundai More

by arealmfer Verified Customer Verified Customer

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Purchasing my 2026 Hyundai Santa Fe at Southern States Hyundai of Raleigh was a pleasant experience and Deon was a good salesman Hyundai of Raleigh was a pleasant experience and Deon was a good salesman More

by brti Verified Customer Verified Customer

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Deon Moore was very helpful, prompt and respectful in all his dealings before and after the sales. I didn't appreciate that the sales manager who communicated with me wasn't the one who dealt with the whole his dealings before and after the sales. I didn't appreciate that the sales manager who communicated with me wasn't the one who dealt with the whole process, which needlessly wasted my time, despite getting an acknowledgement of the price in writing (text). Fortunately, with the other sales manager (Roberts) stepping in, we are able to settle the price and I purchased the car. More

by pgajjar Verified Customer Verified Customer

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I have now purchased five vehicles in the last 12 months from the dealership and from Deon. Southern states blows away their competition at Johnson Hyundai tenfold. from the dealership and from Deon. Southern states blows away their competition at Johnson Hyundai tenfold. More

by dsark02 Verified Customer Verified Customer

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Had an excellent experience. Deon was very helpful and knowledgeable. The entire process was smooth and easy. Deon was very helpful and knowledgeable. The entire process was smooth and easy. More

by andrewjames135 Verified Customer Verified Customer

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It was a great experience working with Deon, and Anthony, no hidden price, it was a transparent transaction and easy leasing process no hidden price, it was a transparent transaction and easy leasing process More

by vignesh.natarajan06 Verified Customer Verified Customer

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I cannot say enough good things about Deon and the Southern States crew. They put in a ton of work to get me the exact vehicle and deal I wanted. They have earned a customer for life! Southern States crew. They put in a ton of work to get me the exact vehicle and deal I wanted. They have earned a customer for life! More

by jaredsandine Verified Customer Verified Customer

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