Derek Delagarza
Derek Delagarza at Casey Kia

Derek Delagarza

Parts Supervisor

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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2 Reviews
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2 Reviews

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2 Reviews of Derek Delagarza

October 06, 2025

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Employee Rating

This was the easiest, most honest car purchase I have ever made. Every department at the Newport News location was courteous, knowledgeable, and professional. More

by Denise-Wright1178
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 05, 2024

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Employee Rating

HORRIBLE, HORRIBLE , HORRIBLE. My car get a different expected release date every week for the past 3 weeks … all I’m told is they waiting on a simple window regulator . I could or More

by S.Jay
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katelyn Newsome , Jessica does show her sympathy which is appreciated

Jul 05, 2024

Casey Kia responded

Thank you for the review. I apologize for your unsatisfactory experience. We strive to provide five star service! I am happy to help resolve this situation. Feel free to call me direct @ 757-988-2243 to discuss your concern. Sincerely, Ed Colton Service Manager Casey KIA

Jul 05, 2024

S.Jay responded

I called , got no answer or answering machine . Multiple times!

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