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Charles Archer
Charles Archer at Casey Kia

Charles Archer

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
658 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

9 yrs, 11 mos

Industry Experience

28 yrs

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

658 Reviews

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658 Reviews of Charles Archer

March 29, 2026

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Employee Rating

Charles was very easy to work with and knowledgeable about the vehicle I purchased. I will recommend him to my friends and family. More

by Desiraevickers12
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Apr 01, 2026

Casey Kia responded

Thank you so much Desirae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

March 24, 2026

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Employee Rating

Mr.Charles was great. I came in and he took marvelous care of me. I was in and out so fast and when I say he treated me like family!!! I Love him!!! Definitely would recommend him to everyone looking for More

by williamstdiamond
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Yes
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Apr 01, 2026

Casey Kia responded

Thank you so much William for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

March 04, 2026

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Charles was beyond kind and helpful! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental! More

by GabrielleBosch
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Marcus Stacks, Katelyn Newsome, Quarry Wilson, Patrick Owens

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Mar 04, 2026

Casey Kia responded

Thank you so much Gabrielle for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 24, 2026

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Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games! More

by Knightwk0
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Feb 26, 2026

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 21, 2026

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Charles Archer was AMAZING! !!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result More

by dmshifflett525
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Yes
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Feb 26, 2026

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 21, 2026

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Thank you for taking care of me and doing an awesome job. . I appreciate you and the service that I received today. More

by slomo1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Joseph Miller

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Feb 26, 2026

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 15, 2026

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Employee Rating

I came to Kasey just for my maintenance check and oil change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me More

by robinsond697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Stacks

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Feb 20, 2026

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 11, 2026

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Employee Rating

I had a great experience from start to finish. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer. More

by Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 20, 2026

Casey Kia responded

Thank you so much Kris for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 24, 2026

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Employee Rating

Charles was amazing! My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles. More

by Donnae Cato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 28, 2026

Casey Kia responded

Thank you so much Donnae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 16, 2026

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Employee Rating

Very helpful, honest, met us where we were and walked out with a great car same day. More

by eli morse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 28, 2026

Casey Kia responded

Thank you so much Eli for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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