Derek Douglas | Page 6

I was looking for a Jeep for a while and I bumped into Derek Douglas at J Star. What a Star. Found me the perfect car, easy negotiation and credit process - he even delivered it ... perfect, thanks! Derek Douglas at J Star. What a Star. Found me the perfect car, easy negotiation and credit process - he even delivered it ... perfect, thanks! More

by Bernie Verified Customer Verified Customer

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Awesome dealership! Service and sales have great customer service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything service! Would recommend forsure! Also has plenty of amenities! Bring your car to j star!! They can do anything More

by monicamarlene3 Verified Customer Verified Customer

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Great dealership! I was greeted as soon as I walked in the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. I would highly recommend Jstar! More

by jagreen101 Verified Customer Verified Customer

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Had such a great experience! Everyone was so friendly & helpful! Appreciated all the extra care taken to make sure I was happy & getting the best deal possible. helpful! Appreciated all the extra care taken to make sure I was happy & getting the best deal possible. More

by KATIEJDORMAN Verified Customer Verified Customer

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By far the beat dealer I have ever been to the process was so smooth dawn derek and Chris were amazing Best experience I’ve ever had in a dealer was so smooth dawn derek and Chris were amazing Best experience I’ve ever had in a dealer More

by barreraenrique1993 Verified Customer Verified Customer

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The finance process was smooth and effortless. Made me feel relaxed and had a great attitude. Love this place! Highly recommend! Great service too!!! Kudos! feel relaxed and had a great attitude. Love this place! Highly recommend! Great service too!!! Kudos! More

by eyescuba2 Verified Customer Verified Customer

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Great experience working with all at J Star. I’m a repeat customer and will continue to be one! Fantastic selection and customer service! Can’t say enough good things! customer and will continue to be one! Fantastic selection and customer service! Can’t say enough good things! More

by matt.hardke Verified Customer Verified Customer

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Not Ready We talked and they asked if we could come up that day for the truck. We told them that we could get there the next day around noon and they said ok a We talked and they asked if we could come up that day for the truck. We told them that we could get there the next day around noon and they said ok and that it would be ready. We texted the next morning around 9 am and asked when we would be there we stated before noon and that it was a 2 hour drive. Again, they stated ok, it will be fueled, washed and ready. We arrive shortly before noon. The trade in and finance went quickly say 20-30 minutes, they said they had to fuel the vehicle.. It then took over an hour to fuel, wash and put the temp license plate (which they used only 1 screw in the front so it was basically just hanging there). There was also an issue with the EloGPS, that the unit was defective and they had to replace it. (Might have bought to check that out earlier?) Only one person there worn a mask and there were no wipes. More

by RSORRELL Verified Customer Verified Customer

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