Dealership Experience
6 yrs, 2 mos
Languages Spoken
English
526 Reviews
Write a Review526 Reviews of Derek Duncan
September 07, 2026
Great experience every time I come in to either Salina as well as Abilene! Service department at my last visit for my oil change was awesome! Friendly people & quick service! Derek was so great! Thank you! well as Abilene! Service department at my last visit for my oil change was awesome! Friendly people & quick service! Derek was so great! Thank you! More
Other Employees Tagged: Derek Duncan
September 01, 2026
It was my first time with Holm Automotive service department. I'm very impressed. Very professional, friendly and respectful. A+ all the way around! I'll be back department. I'm very impressed. Very professional, friendly and respectful. A+ all the way around! I'll be back More
Other Employees Tagged: Lucas Luchsinger, Josh Sare
August 27, 2026
I felt I received poor service from the dealership service department. I brought my F-150 in due to the engine light. I was told they knew what the issue was and that it would cost $650 to fix (they service department. I brought my F-150 in due to the engine light. I was told they knew what the issue was and that it would cost $650 to fix (they thought wires had been compromised due to rodents). The area was associated with the fuel injectors. Unfortunately they found out there were wrong and there were no issues with the wires. And then they discovered that since it was a ford truck, they were not able accurately diagnose what the issue was. Their best guess was one out of the two of the fuel injectors were bad and they suggested replacing both or take it long Mac to accurately find the one bad injector. So I paid $650 nothing. I then took it long Mac and they ended up resetting the PCM for $145. I wish your service department would suggested me taking it to long Mac, prior to charging me $650 and keeping my truck for 4 days. I was in and out of long for $145 and 2 hours! The worst part was your service department trying to explain and justify the ripoff! More
August 26, 2026
ALWAYS fast, friendly, service! !! Very nice waiting area with healthy snacks, coffee, tea, etc. Check out their specials! I saved a bundle! !! Very nice waiting area with healthy snacks, coffee, tea, etc. Check out their specials! I saved a bundle! More
Other Employees Tagged: Derek Duncan
August 25, 2026
I am thankful the service professionals diagnosed and repaired my vehicle. Great customer service provided by Derek and his team allowed the process to go seamlessly. repaired my vehicle. Great customer service provided by Derek and his team allowed the process to go seamlessly. More
Other Employees Tagged: Derek Duncan

