"I came in to the dealership without the intention of..."
I came in to the dealership without the intention of buying a new car today, but they showed me a way to lower my interest rate & improve my equity. I got into a brand new Jetta with more options than my current car! I couldn’t be happier with my purchase and the experience. Everyone was genuinely happy to help me. The staff was kind, knowledgeable, accommodating and so helpful! This was not my first time buying from VW of CL and won’t be my last! Thank you everyone so much!!
"Derek was a true joy to work with. Made me feel welcome..."
Derek was a true joy to work with. Made me feel welcome from the start. He was both very professional and friendly. Great communication throughout the process. He even delivered the vehicle to my home. Would highly recommend!
"Derek was amazing to work with. He was very helpful and..."
Derek was amazing to work with. He was very helpful and funny! He explained everything which is helpful for a first time car buyer. He even texted me the next day to see if I still loved my purchase and had any questions! It was such a welcoming experience!
"It was the fastest we’ve ever purchased a car; very..."
- Hannah E.
It was the fastest we’ve ever purchased a car; very seamless and les ms stressful. They listened and stayed within our budget 🙂 Overall, it was a good experience. This is the 3rd car we’ve purchased through VW in Crystal Lake.
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