Derek Kumbier

Glen was ok to deal in sales with at the time. The rest was a joke and a long hassle that coast my wife and I a lot of time and money. The Manager Jim needs a New Job. Then the sales Manager Miche The rest was a joke and a long hassle that coast my wife and I a lot of time and money. The Manager Jim needs a New Job. Then the sales Manager Michelle may have been the women that started more of the trouble along with Scott. Over a four month nightmare and I paid cash. Once they received my money it was the xxxx with me. Over four months to get a title that they said they had already at time of sale. Took a nine thousand dollar loss and traded the car in and bought a new one out of state. Jim was total xxxxxxxxx. Would never get back to me about a new one or any car I told him about at another Dealer. If I called there after they received my money I would get yelled at or told Jim was not here. Get in my car drive less then a mile over there and he would be sitting at desk. Total lack of communication. Like I said once they received my cash they would be rude and or just blow you off with lies. Told Jim about many other cars out of state and he would say once in a great while that he could not get ahold of that Manager at that Dealership. I never had a problem getting ahold of any Manager anywhere. Just plan out lie to you and blow you off. I really thought he was there to help sell cars even if he had to deal with a Dealer that had a car I was interested in at another Dealership. Five cars in three months he could not get ahold of the Dealer. Bull. He cost me to loose deals waiting on him to blow me off and give me Bull. Could not get my money back for car even after many stories about the title. Over four months I paid insurance on a car I had no title for. More

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Melissa and Kelly were great! Melissa kept me up to date on the progress of my service visit and was very helpful. Overall it was an excellent experience! Melissa kept me up to date on the progress of my service visit and was very helpful. Overall it was an excellent experience! More

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Have been customers for 20 years. They provide excellent customer service. Easy to work with and very trust worthy. They provide excellent customer service. Easy to work with and very trust worthy. More

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Accommodating. Easiest and most open dialogue I have ever had with a car dealer, which made me trust them more than other car dealers I have dealt with. Felt like Easiest and most open dialogue I have ever had with a car dealer, which made me trust them more than other car dealers I have dealt with. Felt like they had my best interest in mind rather than theirs. More

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Very easy and laid-back atmosphere. Found a issue with passenger air bag, with a used vehicle. Safety concern. Found a issue with passenger air bag, with a used vehicle. Safety concern. More

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they were all great Glen went out of his way explain things to us before we left things to us before we left More

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Excellent customer service, especially from Derek Kumbier, who went the extra mile to accommodate us Kumbier, who went the extra mile to accommodate us More

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Glen has been incredible the 14 years I have known him. Always friendly, always pleasant and always professional. Kayser Watertown staff has always been a pleasure to work with. Two generations of our fami Always friendly, always pleasant and always professional. Kayser Watertown staff has always been a pleasure to work with. Two generations of our family have purchased vehicles from them and none of us have ever been disappointed. More

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Seth and his team were super nice and helped me find the perfect car for me. Highly recommend! I would definitely stop by again in the future. perfect car for me. Highly recommend! I would definitely stop by again in the future. More

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Seth was very helpful when I was checking out my Ford fusion. If I asked a question and he didn't know he was happy to figure it out. I felt he was sincere and genuinely wanted to be helpful. I felt very fusion. If I asked a question and he didn't know he was happy to figure it out. I felt he was sincere and genuinely wanted to be helpful. I felt very comfortable buying from Kayser Chrysler Center of Watertown. More

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