Derek Massio
Derek Massio at Automotive Avenues
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Derek Massio

Sales Associate

Automotive Avenues

5011 Route 33
Wall, NJ 07727

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Derek Massio

April 21, 2024

Dealership Rating
Employee Rating

Derek Massio was a great person to purchase a vehicle from! He was so patient and very honest with us about the car we were looking to purchase. Shane Henderson one of sales floor managers was absolutely More

by shannonduffy85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

What a great place to buy a vehicle. My sales associate was well versed and acted like a gentlemen. The financial end went smooth. I’m having a great time in my F150 XLT thanks again More

by Rguad57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 04, 2024

Dealership Rating
Employee Rating

We really appreciated Derek's patience and understanding as to what we were looking for. We appreciate his waiting to fit us with the vehicle we were looking for and everything worked out. Yes I would rec More

by barilynn
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

February 23, 2024

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I have purchased over 15 vehicles in my lifetime, and before today they were stressful and filled with xx. I actually would rather buy a house than a car, until today. I had the pleasure of meeting and d More

by brentkimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Henderson

February 21, 2024

Dealership Rating
Employee Rating

I was very happy with your sales consultant, Derek Massio he was very efficient very kind. He covered all the bases. More

by Hart2Hartron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 31, 2024

Dealership Rating
Employee Rating

Great experience. Derek was a great. Very nice and helpful. Helped me through the whole process. Would definitely recommend 10 out of 10 More

by mlevy515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia

January 29, 2024

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Employee Rating

Derek Massio ask for him. . he’s the best! Went above and beyond and knows his stuff. Couldn’t have gone smoother.. I highly recommend! Thanks guys More

by zigriggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

KNOWINGLY SOLD ME A LEMON, without using the word. Yep...had me sign a bunch of papers and slipped in a Previous Manufacture Buyback Disclosure. Not being in the car sale business, that didn't ring an More

by grjurick
Recommend Dealer
No
Feb 01, 2024

Automotive Avenues responded

Nothing could be further from the truth! When a customer purchases a Manufacturer Buyback, they sign several documents which explain the reason for the buyback, as well as what repairs were performed, if any. The reviewer was fully aware the vehicle was repurchased by the manufacturer, which she acknowledges in her review. Saying she just signed whatever was put in front of her because she was anxious to leave is dishonest. She knew exactly what she was buying because it was advertised properly, and explained to her in detail. What she's not saying is that she purchased it, intelligently, because she saved about $10,000 in doing so. As to the comment that selling a buyback is difficult, the reviewer is misinformed, and apparently taking the word of someone who is also misinformed or uneducated. While a customer trading in or selling a Manufacturer Buyback is going to receive less, they also paid less, so it absolutely balances out. In the meantime, the customer is able to purchase a newer, lower mileage vehicle, at a significant discount. For customers looking to get the most for their money, a Manufacturer Buyback is definitly the way to go. Best of all, if and when a customer decides the vehicle no longer suits their needs, we are always happy to accept it as a trade-in towards another vehicle, or purchase it outright for it's true value. I reached out to the reviewer personally, but did not hear back. Sincerely, Bill S., Dealer Principal

Feb 02, 2024

grjurick responded

Umm, NO. The paperwork explaining the manufacturer repair just showed 'letters'. Something like 'BSC', don't remember exactly; the papers were coming at me and I just kept signing away so I can finally leave. I recently discovered that the letters must stand for 'Blind Spot Camera'. Just guessing, since that's what the manufacturer still can't fix! The SEVERAL car dealers I've seen lately were unhappy for me because of the branded title. I'm merely passing along the experience I've had. The decision to buy from this place is all yours.

January 06, 2024

Dealership Rating
Employee Rating

Derek was very helpful and got me the car I wanted even though the dealership was very busy More

by Joe mama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 02, 2024

Dealership Rating
Employee Rating

Great service by Derek. Was in and out in less then 2 hrs. There is no hidden fees. You pay for the price of the car plus the 789 doc fee. There is no get to the place and More

by elin0415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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