Lauren Mazzara
Lauren Mazzara at Automotive Avenues

Lauren Mazzara

Marketing Director

Automotive Avenues

5011 Route 33
Wall, NJ 07727

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3.9
26 Reviews
3.9

26 Reviews

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26 Reviews of Lauren Mazzara

October 16, 2026

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Employee Rating

Bought a car 2 weeks ago. The process was long and drawn out when I already had a loan set in place wasted 40 minutes sitting while the salesman got gas in the car. Gave us More

by dawn201968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Solko, Derek Massio, Bill Solko , Sak in service

Oct 24, 2026

Automotive Avenues responded

The reviewer had a Capital One Pre-approval which still requires us to obtain a credit application and submit the financing request to the lender to secure a formal approval. While it does save a small amount of time, the process still takes time. It's also important to remember that transactions are processed in the order they are received. We do not move customers to the front of the line simply because they are rude to our staff, as was the case here. The reviewer was kept informed throughout the process, and I can assure anyone reading this review that adding gas here takes about 5 minutes, not 40 minutes. As far as the key fob, we not only responded to her calls, but even scheduled an appointment for her and to visit the dealership the same time as our locksmith to have it replaced. She never showed. Sincerely, Bill S., Dealer Principal

November 13, 2025

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As a rule, I hate car salesman! They’re typically pushy, shallow, dishonest and cause great stress. I cannot say that in this case. Eliel my Automotive Avenues salesman was more lik More

by Anthony Fontaine
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eliel Uceta , Brett Thomas

Nov 13, 2025

Automotive Avenues responded

Thanks for sharing your thoughts about your experience with Automotive Avenues. We appreciate your business and hope to see you again soon!

August 28, 2025

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I highly recommend anyone interested in purchasing a vehicle you must see Eliel- his customer service explanation and walking me through the process of buying my new car was superb More

by flawlessfacesbykim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia, Eliel Uceta

July 14, 2025

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Employee Rating

Drove over four hours to purchase a 2020 Telluride , agreed on price but when I informed them I would be financing through PenFed credit union they claimed PenFed wouldn’t finance a repurchase manufactu More

by rew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 21, 2025

Automotive Avenues responded

Edward, Amy explained to you that Penfed does not offer the financing you were looking for on manufacturer buyback vehicles. She explained this at length to you by phone the day before you visited our dealership. Unfortunately, you refused to take our word for it, and apparently still don't. I would strongly suggest you contact Penfed directly, as they will confirm the information we provided you is correct. I think it's important to remember that it makes no difference to us how you, or any customer pays for their vehicle. There was no benefit to you using a credit card, which was accepted as a courtesy. The merchant fee is paid to the processor, so there was no benefit to us. If you have any questions, please feel free to contact me directly. Sincerely, Bill S., Dealer Principal

Jul 21, 2025

rew responded

Unfortunately you don’t have all the facts , I was informed by Amy that. PenFed wouldn’t finance the Telluride, what I wasn’t told is that you would refuse to except a check from PenFed for payment but your saying you could care less where the check comes from After agreeing to purchase we again where informed that only your dealership or USAA would finance the car , I called PenFed gave them the vehicle identification number and the loan WAS APPROVED I questioned them on the title be a manufacturer repurchase and was told the loan is APPROVED. I informed your representative that the loan was APPROVED and was told to go get the check then Here’s the problem if Amy or Anthony had told us that you wouldn’t except the check made out to Automotive Avenues LLC and my daughters for payment I wouldn’t needed the dealerships courtesy of using my credit card and paying your merchant fees These are the facts

March 28, 2025

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Employee Rating

I was helped every step of the way during my car buying process by a great staff, specifically Eliel. Eliel went all over the lot getting cars for me to test drive to make sure I was in the very best one f More

by James G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Izzy Adoram, Eliel Uceta

February 11, 2025

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Controlled Kaos is the best way for me to describe this place, but everyone there knew what they were doing and did it in a professional manner! I was very impressed with the whole process and the number o More

by Roca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Izzy Adoram, Eliel Uceta

Feb 17, 2025

Automotive Avenues responded

Our team works hard to keep things running smoothly while providing a professional and pressure-free experience. We're thrilled you were impressed and look forward to helping you again in the future! Respectfully, Lauren M. Marketing Director

October 06, 2024

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Very attentive sales and finance people Clean and friendly environment So far no issue with purchase More

by locascio2
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliel Uceta , Tom Landi

July 26, 2024

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The sales team here is fantastic. The salesman I worked with, Eliel U. is highly professional, patient and efficient. More

by -MZ
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eliel Uceta , Tom Landi

June 19, 2024

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Eliel Uceta was really helpful & trust worthy. He sold us a car that was perfect for my family & I. More

by j.pazvasquez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Fahey, Eliel Uceta

June 18, 2024

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Jordan and his team were very friendly and helpful. Would recommend anyone to go here More

by Timothy Coleman
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Recommend Dealer
Yes

Other Employees Tagged: Izzy Adoram , Jordan Subai

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