Derek Sherrell | Page 6

First Ford Experience From the moment I stepped in the door, I was taken care of. Duane "Fireball" was not like other typical car sales guys I've dealt with in the past. H From the moment I stepped in the door, I was taken care of. Duane "Fireball" was not like other typical car sales guys I've dealt with in the past. He asked me my about the kind of car I was looking for and payment options. He let me take my time roaming the lot and didn't make me feel stupid with all the questions I asked. He also did not pressure me in any way and in less than 2 hours I fell in love with the Ford Fusion and bought it! Even the paperwork process was easy and quick. I am beyond thrilled to be a part of the Ford family! More

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First car purchaser Paula jarrell and the carriage ford family are really good people and they took care of me with no problem. I purchased a 2018 ford escape and i real Paula jarrell and the carriage ford family are really good people and they took care of me with no problem. I purchased a 2018 ford escape and i really like it. Thank you so much Paula and the carriage ford Family More

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The best experience I have ever had at a dealership! I wasn't sure what to expect from Carriage Ford, from sales to finance to management I received nothing but excellent service. I will never go anywhe I wasn't sure what to expect from Carriage Ford, from sales to finance to management I received nothing but excellent service. I will never go anywhere else. I purchased a 2017 Ford Escape and absolutely love it!!!!! More

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Perfect with complications My purchases of my brand new 2018 EcoSport went so perfect. It was very easy and smooth and exciting. Unfortunately, because it is a brand new line of My purchases of my brand new 2018 EcoSport went so perfect. It was very easy and smooth and exciting. Unfortunately, because it is a brand new line of cars ever, there are issues. I have owned my car for a week and I haven't even had it for a full 24 hours yet. It has been with Carriage Ford while they are trying to figure out how to make it safe and out of transport mode for me for continuous driving. I have complete faith in my team getting my car ready to drive for every day for the rest of the time I have it. I am beyond stressed out right now. I have recently replaced brand new sewage lines at my house (major $$) only to have figured out that my water line got cracked in the process and now I have a flooded yard and high water/sewage bills. While I am dealing with that mess and my yard destroyed, I am a Girl Scouts Leader and it is Cookie Season. Dealing with all that stress with my brand new car having some computer issues, this team has been on top of it and making sure I have a SUV I can drive and still do everything I need with my Girl Scouts/work/life and not worry about my car. Anything that is brand new is going to have issues when it's completely new to everyone. You feel that when your job decides to a make over of your computer system. However, you can count on this team. No matter how stressed and frustrated I am with everything going on Carriage Ford is taking care of me. You need someone on your side when it comes to buying a car. This is the team you want on your side. This is my 3rd car from them and with all the hiccups of having a car that can come up, I can count on them. More

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Fast and Easy I give this dealership and our salesmen and excellent rating. We were treated with respect and the process was absolutely painless. The salesmen were I give this dealership and our salesmen and excellent rating. We were treated with respect and the process was absolutely painless. The salesmen were very knowledgeable of the vehicles on their lot, understood what we were looking for and provided all information needed to help make our decision an easy one. Would return to purchase another vehicle from the used car department in a heartbeat. More

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Perfect This is my 3rd lease from Carriage Ford. The team has always been so amazing. With every step of life when it comes to my car I can count on this team This is my 3rd lease from Carriage Ford. The team has always been so amazing. With every step of life when it comes to my car I can count on this team. They all go above and beyond to make everything right and help you with every step. I'm a proud owner of their first ever sold 2018 Ecosport. It is more than I ever could dreamed of. Nick, Derrick, and Chase are incredible, So sweet, helpful, and on top of making everything right for you. You feel as if you are the only person that matters when you work with this team. More

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Car purchase My experience was positive and without any pressure to consider vehicles I had no interest in. My sales person was friendly and his manager and other My experience was positive and without any pressure to consider vehicles I had no interest in. My sales person was friendly and his manager and other staff helpful in completing my purchase. Was initially interested in a new purchase with family A-plan but not within my budget for what I wanted in a car. The manager suggested a used car. The car they recommended had all the features I wanted, was a one-owner, well maintained car with low mileage. And the final price was within the budget I had stated. They also addressed my requests when detailing the car for later pick up. Overall a good experience and very satisfied with my purchase. Debra Reynolds February 5 and 9, 2018 More

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Great buying experience Our salesperson was helpful, knowledgeable, friendly. I liked that he wasn't pushy and he let us take the time we needed to make our decision. The who Our salesperson was helpful, knowledgeable, friendly. I liked that he wasn't pushy and he let us take the time we needed to make our decision. The whole staff was very friendly. More

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Great experience We had a great experience! Our salesman, Jared was friendly and knowledgeable. There was no pressure from anyone involved, they all made us feel relax We had a great experience! Our salesman, Jared was friendly and knowledgeable. There was no pressure from anyone involved, they all made us feel relaxed. Derek worked to get our interest rate even lower than was originally quoted. The whole process was quick and smooth. We drove away in a wonderful new vehicle. Thank you to the entire staff. More

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Great dealership that always meets our needs and requests. Went to carriage ford,, looking at purchasing a new vehicle. Paula Jarrell was our sales lady. She listened to our needs and requests and took her tim Went to carriage ford,, looking at purchasing a new vehicle. Paula Jarrell was our sales lady. She listened to our needs and requests and took her time to make sure we ended up with the vehicle that we wanted. Everything thing we said we wanted she made sure we got, and with the work of the finance office did so in our price range as well. We ended up with a new 2018 Ford Fusion titanium. We have always received great service and always feel like family and that we are getting the best deal possible. If you are looking for a new or used vehicle I highly recommend carriage ford and Paula Jarrell, they will do everything possible to make your vehicle purchase easy stress free and relaxing as possible. More

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