120 Reviews
Write a ReviewDealership Experience
14 yrs, 8 mos
Industry Experience
14 yrs, 8 mos
120 Reviews of Derek Sherrell
January 20, 2018
Friendly and honest Ordered a 2018 Mustang GT and had to wait for it to be built and delivered to the dealership. During my wait all my questions were answered quickly by Ordered a 2018 Mustang GT and had to wait for it to be built and delivered to the dealership. During my wait all my questions were answered quickly by management. As soon as my car arrived I got pictures of it right off the trailer and was told mine was put first to be inspected and detailed. When I finally came into the showroom I told my salesman Jared I had some new decals to put on the car and how much it would cost. We went to the body shop and I was told they would do it free of charge. The sales process was fast, friendly and honest. Everyone I spoke to (Jared, Chase, Wes, Jeff and Derek) always had a smile on there face and complemented me on my purchase. I've bought cars here before and I definitely feel like family. More
Other Employees Tagged: Wes King, Jeff T. Stirn , Jared Goodman, Chase Timberlake
January 18, 2018
Professional, friendly, great customer service I bought this car over the phone while on vacation. Nick and Rick were amazing and helped work all of the complicated details out. Nick went above and I bought this car over the phone while on vacation. Nick and Rick were amazing and helped work all of the complicated details out. Nick went above and beyond, he even drove out to the airport to pick me up. I would highly recommend working with him. More
Other Employees Tagged: Nick Mattingly , Rick Gibson
January 17, 2018
Amazing Service Our first time purchasing a car could not have gone smoother! Nick, Jeff, and Derek were amazing and answered any questions we had. Nick went above an Our first time purchasing a car could not have gone smoother! Nick, Jeff, and Derek were amazing and answered any questions we had. Nick went above and beyond with jumping our trade in vehicles in the freezing cold, uninstalled our subs, and stayed past closing to help us. Wonderful experience and highly recommended! More
Other Employees Tagged: Jeff T. Stirn, Nick Mattingly
January 14, 2018
Goodbye Airbag Recall Issue; Hello New Lincoln MKZ Now I have a beautiful, luxury-loaded Lincoln that I can safely and proudly drive wherever I wish to go. Thank you Mr.Earl Book, Derek, and Paula. I Now I have a beautiful, luxury-loaded Lincoln that I can safely and proudly drive wherever I wish to go. Thank you Mr.Earl Book, Derek, and Paula. I love my MKZ, and I love the respectful, special, friendly, professional yet individualized attention and treatment that I received at Carriage Ford! More
Other Employees Tagged: Paula Jarrell, Earl Book
January 10, 2018
Very pleasant They had exactly what I wanted, no pressure, didn't try to sale me something I didn't need, just very nice! Good experience! Great! They had exactly what I wanted, no pressure, didn't try to sale me something I didn't need, just very nice! Good experience! Great! More
Other Employees Tagged: Todd Braitling, Not sure of name, but manager in used cars. Very nice as well.
January 09, 2018
10/10!! Awesome people and awesome deals! Had the best experience at Carriage Ford! Definitely worth the 3 hour drive to buy my new mustang!! The nice staff made my first vehicle purchase a br Had the best experience at Carriage Ford! Definitely worth the 3 hour drive to buy my new mustang!! The nice staff made my first vehicle purchase a breeze!! More
Other Employees Tagged: Nick Mattingly
January 08, 2018
Car Sales Sales person, Matt Thompson was very informative. Took much time with me and let me explore numerous cars. Was not pushy nor gave me ultimatums on any Sales person, Matt Thompson was very informative. Took much time with me and let me explore numerous cars. Was not pushy nor gave me ultimatums on anything. Went on test drive to let my brother check out the car. Very nice experience Mike Fetko was also instrumental in providing help to me, as he has dealt with my brother on many occasions and my brother trusts him. Also helped with the financing depart. More
Other Employees Tagged: Mike Fekto , Matt Thompson
January 07, 2018
Awesome! I had an awesome customer service. It was fast and simple! Best experience I’ve had so far buying a car. Thank you! Your awesome! I had an awesome customer service. It was fast and simple! Best experience I’ve had so far buying a car. Thank you! Your awesome! More
Other Employees Tagged: Paula Jarrell, Chase Timberlake
January 06, 2018
ABOVE AND BEYOND We needed a different vehicle badly. We were fully expecting to be turned down. The vehicle we were trading, we still owed 19,000 dollars on it. The d We needed a different vehicle badly. We were fully expecting to be turned down. The vehicle we were trading, we still owed 19,000 dollars on it. The dealer we dealt with, Jared Goodman was an outstanding professional. Very intelligent and knowledgeable. He answered every question, was polite and made us feel like we were at home. I normally hate car buying but the staff at Carriage Ford made us feel welcome and relaxed. No high stress sales, no stress period. My wife and I were amazed when they got us a better deal than we could have hoped for and did it in record time. The entire process was less than 2 hours. If you are in the market for a vehicle, you can't go wrong dealing with Carriage ford in Clarksville IN. We will be doing more business with them in the future. THANKS to Jared, Derek and Richard Gibson(Sales manager), it was a great experience. THANK YOU Gentlemen!!! More
Other Employees Tagged: Rick Gibson, Jared Goodman
January 05, 2018
Best car purchase experience ever!!! Purchased a Ford Flex 2017 from Paula Jarrel and could not be happier with the way we treated. If you want to trade it is the place to go... Purchased a Ford Flex 2017 from Paula Jarrel and could not be happier with the way we treated. If you want to trade it is the place to go... More
Other Employees Tagged: Rick Gibson, Paula Jarrell

