Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

Contact Me
4.7
51 Reviews
4.7

51 Reviews

Write a Review

51 Reviews of Derek Staples

March 05, 2026

Dealership Rating
Employee Rating

I don’t service my car at any other Audi dealers - they’re the best! More

by CATH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

Mar 05, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for relying on us exclusively for your Audi service. Our technicians appreciate your loyalty and are dedicated to keeping your vehicle running smoothly. Raeleigh is here to help with any questions or future appointments.

March 02, 2026

Dealership Rating
Employee Rating

Great customer service and communication about the status of my car during the service visit. More

by maryelvismartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

Mar 02, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hearing that you experienced attentive service and clear updates on your Audi Q5 during its visit makes our team happy. Thank you for the five-star rating and for trusting us with your maintenance needs.

February 28, 2026

Dealership Rating
Employee Rating

Very very good service they treat the customers well I like how to get to the point I will always keep going back to Audi Mechanicsburg More

by kevinkevinkeeps1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted to hear you experienced efficient, customer-focused service on your Audi A8. Derek and our team appreciate your loyalty and look forward to welcoming you back. We’re here whenever you need us.

February 22, 2026

Dealership Rating
Employee Rating

The people and responsiveness has been great so I would love to give them a five star, but unfortunately I had been given an estimate off $3,500 and then after negotiations when they found out that another More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your thoughts about your experience. We appreciate your business.

February 12, 2026

Dealership Rating
Employee Rating

Easy to work with & get an appointment…excellent service & reliable info courteous and helpful staff More

by emmorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We appreciate hearing that scheduling your service appointment was straightforward and that our staff provided reliable information. We’re pleased your Audi A6 service went smoothly and that you found our team courteous and helpful. We look forward to serving you again whenever you need support.

February 10, 2026

Dealership Rating
Employee Rating

Communication was very delayed and bad. The advisor did not bother to text or leave a message when the tires arrived I had to follow up several times. No loaner was provided for the day t More

by WNG6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your feedback. I would love to find out some more detail about your experience. Please give me a call at your convivence at 717-439-5067

February 09, 2026

Dealership Rating
Employee Rating

My guy Bill, in service, always takes care of me. Always a pleasure to go there. More

by Nat M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Deardorff

Feb 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your feedback. We’re delighted Bill and our service team ensured your Audi Q5 visit was a pleasure. We look forward to taking care of you again soon.

February 07, 2026

Dealership Rating
Employee Rating

Audi Mechanicsburg at Sun Motor Cars is my favorite dealership. I love that they send video updates and text message check-ins about my car throughout the day. The communication is on demand, transpare More

by Sky_stephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary

Feb 07, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for recognizing Derek’s video and text check-ins during your Audi Q7 service. We’re pleased these on-demand updates made your experience stress-free. We appreciate the five-star rating and look forward to assisting you again.

February 01, 2026

Dealership Rating
Employee Rating

Derek was great, very kind. Overall, everyone was knowledgeable and nice. I really appreciated everyone. More

by rebecapizzo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your thoughts about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

January 31, 2026

Dealership Rating
Employee Rating

They did a thorough inspection. Faulty info could not be confirmed. Waiting to see if error message occurs again More

by CALABASH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

1
...

Dealership Inventory (86 Vehicles)

used 2025 Audi Q5 car, priced at $54,900
2025 Audi Q5
used
Arkona White exterior
Automatic
All-wheel Drive
new 2026 Audi A3 car, priced at $43,115
2026 Audi A3
new
Arkona White exterior
Automatic
All-wheel Drive
new 2025 Audi Q5 car, priced at $57,230
2025 Audi Q5
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi SQ5 car, priced at $73,240
2025 Audi SQ5
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2023 Audi Q5 car, priced at $35,793
2023 Audi Q5
used
Ultra Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi RS 3 car, priced at $68,730
2026 Audi RS 3
new
mythos black metallic exterior
Automatic
All-wheel Drive