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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 2

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Derek Staples

March 26, 2026

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Employee Rating

easy scheduling and was able to get in to have a hitch installed on my Q5 very fast. service always great!! More

by KAITLIN.B
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Recommend Dealer
Yes
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Mar 26, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to know Derek and our team made scheduling easy and completed your Q5 hitch installation so quickly. We appreciate you trusting us with your service needs.

March 26, 2026

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They make me feel like family. Esi scheduling, work done properly the first time, very accommodating to my needs and schedule. More

by KRHARFORD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic , Josh McNulty.

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Mar 26, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience. We’re delighted our scheduling process fit your needs and that service on your Audi SQ5 was done correctly the first time. We look forward to assisting you again.

March 20, 2026

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We had a crisis and Derekreally stepped up to the plate to fix my wife’s car quickly and also give us a loaner car in the meantime. Very much appreciated. More

by DOCTORRGWDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Britany Smith

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Mar 20, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad Derek stepped in during that emergency to repair your Audi Q7 promptly and arrange a loaner. Thank you for trusting our team and allowing us to assist you.

March 19, 2026

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Sun Motors Audi always does a great job! The staff is friendly and very knowledgeable. More

by JNULL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Britany Smith

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Mar 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted our team could provide friendly, knowledgeable service for your Audi Q7. Thank you for choosing us and sharing your experience. We look forward to assisting you again.

March 17, 2026

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Employee Rating

I always trust that Sun Motor takes great care of my Audi Q7. Their customer service staff are always knowledgeable and friendly as well. More

by ASHTAY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

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Mar 17, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hearing that your Audi Q7 always receives attentive care and that our team is both knowledgeable and friendly means a lot. We’re glad to be your trusted service provider. Thank you for choosing Audi.

March 05, 2026

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I don’t service my car at any other Audi dealers - they’re the best! More

by CATH0
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Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

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Mar 05, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for relying on us exclusively for your Audi service. Our technicians appreciate your loyalty and are dedicated to keeping your vehicle running smoothly. Raeleigh is here to help with any questions or future appointments.

March 02, 2026

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Great customer service and communication about the status of my car during the service visit. More

by maryelvismartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

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Mar 02, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hearing that you experienced attentive service and clear updates on your Audi Q5 during its visit makes our team happy. Thank you for the five-star rating and for trusting us with your maintenance needs.

February 28, 2026

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Very very good service they treat the customers well I like how to get to the point I will always keep going back to Audi Mechanicsburg More

by kevinkevinkeeps1970
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Recommend Dealer
Yes
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Feb 28, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted to hear you experienced efficient, customer-focused service on your Audi A8. Derek and our team appreciate your loyalty and look forward to welcoming you back. We’re here whenever you need us.

February 22, 2026

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The people and responsiveness has been great so I would love to give them a five star, but unfortunately I had been given an estimate off $3,500 and then after negotiations when they found out that another More

by AB
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Recommend Dealer
Yes
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Feb 23, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your thoughts about your experience. We appreciate your business.

February 12, 2026

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Employee Rating

Easy to work with & get an appointment…excellent service & reliable info courteous and helpful staff More

by emmorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

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Feb 12, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We appreciate hearing that scheduling your service appointment was straightforward and that our staff provided reliable information. We’re pleased your Audi A6 service went smoothly and that you found our team courteous and helpful. We look forward to serving you again whenever you need support.

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