Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 2

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Derek Staples

May 30, 2026

Dealership Rating
Employee Rating

The dealership is warm and inviting. The service was great and Derek was very accommodating and saved me money. Thanks so much. More

by angus6890
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

May 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad you found our service center warm and inviting and that Derek provided accommodating support. It’s great that he helped you save on your Audi A3 service. Thanks for sharing your experience!

May 27, 2026

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Audi Mechanicsburg has always provided excellent service for me and my Q5. I’ve been pleased with every experience I’ve had with them! More

by autumnjade
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Ian Abendschoen

May 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to know our service team has kept your Audi Q5 performing at its best. We appreciate your continued support and look forward to working with you again.

May 27, 2026

Dealership Rating
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Knowledgeable and thorough. Very clean facility. I appreciate the technician providing a video analysis of work performed or needed. More

by TOMSTOOS
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Recommend Dealer
Yes
May 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words, TOMSTOOS! We're thrilled to hear you had a great experience at Audi Mechanicsburg at Sun Motor Cars. Keeping our facility clean and providing transparent, thorough service are top priorities for us, and we're glad the video analysis gave you a clear picture of the work performed. Derek and our entire service team appreciate your trust and look forward to seeing you again!

May 24, 2026

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From customer service to the techs that work on the vehicle, it's a pleasure doing business with Audi of Mechanicsburg. More

by ROKUM99
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

May 25, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re thrilled our service team and technicians made your Audi Q5 visit so positive. Thank you for sharing your experience. We look forward to helping with your next service.

May 21, 2026

Dealership Rating
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Excellent service and great staff. Always a pleasure to have them service my old wonderful Audi. More

by Jeffreydancelover
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Recommend Dealer
Yes
May 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your loyalty and are so glad our team continues to make your visits a pleasure. It means the world to us to hear that you enjoy bringing your Audi to us for service. You may soon receive a follow-up survey from Audi of America regarding your recent service visit. If you were happy with your experience, we would be incredibly grateful if you could take a moment to share your feedback and give us a 5-star rating. Your response makes a tremendous difference to our team. Thank you again for your continued trust in us — we look forward to seeing you and your wonderful Audi next time! Warm regards, Jon Yetter General Manager Audi Mechanicsburg

May 19, 2026

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As always my car was fixed with no issues. The techs are very good at what they do. I will come back. More

by Jamie.pitts68
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Recommend Dealer
Yes
May 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re grateful for your ongoing trust and pleased the technicians handled your Chevrolet Malibu repair flawlessly. It’s great to hear you found our team skilled and reliable. We look forward to assisting you again soon.

May 16, 2026

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Employee Rating

Service was done in time and I was kept up to speed as the service was being done. Great job. Thank you. More

by barbnewcomer
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Recommend Dealer
Yes
May 17, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to hear that service on your Audi was completed promptly and that our team kept you informed throughout. Thank you for taking the time to share this feedback. We appreciate you trusting us with your Audi.

May 15, 2026

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Employee Rating

Very friendly service personnel and great job that you did with a completely professional experience Thank you More

by ALISONAESOOKCHOI
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Recommend Dealer
Yes
May 15, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback. Jamie and our service team are delighted to hear you found the service on your Audi Q3 both friendly and professional. We look forward to assisting you again.

May 14, 2026

Dealership Rating
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The service center and sales staff are great. Friendly and professional employees as well. They send updates for every step. More

by EEMGRN
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Recommend Dealer
Yes
May 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Your comments about our service center, sales team, and step by step updates are greatly appreciated. Derek and the rest of our staff were pleased to deliver a friendly and professional experience during your Audi Q5 service. We look forward to assisting you again.

May 14, 2026

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Employee Rating

1999 Audi Avant in for several issues between December 2025 and May 2026. Challenging issues resolved. Unfortunately a check engine light persists. Har to blame the garage considering the age of the car. More

by Jack
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Recommend Dealer
Yes

Other Employees Tagged: Vedran Glisic, Josh McNulty , Alex

May 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review, Jack. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Audi Mechanicsburg at Sun Motor Cars!

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