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Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington

Derek Witman | Page 14

Service Advisor

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

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4.6
603 Reviews
4.6

603 Reviews

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603 Reviews of Derek Witman

December 13, 2023

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Employee Rating

Excellent service, pleasant people to work with . They genuinely care about their customers . I was most pleased with my service experience More

by JOANLBAND
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Ricky Spiegel

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Dec 14, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know you had an excellent experience with our team here at Mercedes-Benz of Fort Washington! Thank you for the kind review and please don't hesitate to reach out the next time we can be of assistance!

December 11, 2023

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Employee Rating

great work great service very happy excellent! would definitely reccommend the Mercedes showroom and service to others. More

by RANASALFITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , mike

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Dec 12, 2023

Mercedes-Benz of Fort Washington responded

Hey Rana! We're delighted to know you had a great service experience at Mercedes-Benz of Fort Washington! We appreciate your recommendation and see you again. Have a great ride!

December 08, 2023

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Employee Rating

Everyone was courteous and the service was relatively quick and easy. Renting the loaner vehicle was made simple as well. More

by HUGHESEY72
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Dec 08, 2023

Mercedes-Benz of Fort Washington responded

We appreciate your feedback! It's great to know that our team at Mercedes-Benz of Fort Washington made the service and loaner vehicle process smooth for you. Thanks for choosing us!

December 05, 2023

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Very nice people, Service was Great! ! Will always get my Service there, always making me feel important, when it comes to my Car!! More

by TRONEY313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Dec 05, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know that you've had great experiences with our service team at Mercedes-Benz of Fort Washington. We look forward to continuing the top-notch care for you & your car!

December 04, 2023

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Employee Rating

Just a great bunch. .. responsive, thorough, and they follow through.... truly an exception to the norm... it works! More

by LITER1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Dec 05, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know you had a positive experience with our team at Mercedes-Benz of Fort Washington! We strive for thoroughness and responsiveness in all we do. Thanks for the review! Safe travels!

December 04, 2023

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They were incredibly communicative and proactive about the repairs being made and the status of completion. More

by ADAM.R
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Dec 05, 2023

Mercedes-Benz of Fort Washington responded

Hey Adam, thank you for the positive review! We're glad to know you appreciated our communication and proactive approach during your repair process at Mercedes-Benz of Fort Washington. We look forward to serving you again! Safe travels!

December 04, 2023

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Employee Rating

These folks were prompt and courteous. Job well done and much appreciated. That’s all. More

by rrossello
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Dec 05, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're pleased to hear that our team was prompt and courteous during your visit to Mercedes-Benz of Fort Washington! We'll see you next time! Safe travels!

December 02, 2023

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The staff very helpfully , they take time explain nation the service and help me to get home by order Uber during my car still in the shop. More

by PMP50_KC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Dec 04, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know our team at Mercedes-Benz of Fort Washington was able to assist you effectively and ensure your comfort during the service. We appreciate your positive feedback!

November 30, 2023

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Employee Rating

I my service light is still alerting me on my dashboard. I am not even certain that the service appoint schedule was confirmed. More

by MIAJENNIFERII
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2023

Mercedes-Benz of Fort Washington responded

I'm sorry to learn about the ongoing issue with your service light. It's important that you feel confident in our services and we'd like to help resolve this matter for you. Please reach out directly so we can confirm your appointment details and address any concerns regarding your vehicle's alert system. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 29, 2023

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I have already given a review but I will give the review again! Our whole experience with your dealership was excellent. Your service department is professional, courteous and answers all questions with f More

by REENIES2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

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Nov 29, 2023

Mercedes-Benz of Fort Washington responded

We appreciate your kind words and are glad to know you had an excellent experience with our service team here at Mercedes-Benz of Fort Washington. We look forward to continuing this relationship, and thank you for recommending us!

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