Derek Witman | Page 25

We purchased pre-own vehicles. Our sales rep is wonderful and very professional. We went a few different dealers but the reason we chose Ft Washington because of him. Great hospi Our sales rep is wonderful and very professional. We went a few different dealers but the reason we chose Ft Washington because of him. Great hospitality and definitely recommend. More

by ZAMA0 Verified Customer Verified Customer

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We had a great experience. They provided excellent service that had our Mercedes working like new. They provided excellent service that had our Mercedes working like new. More

by IRENAKYRCZ Verified Customer Verified Customer

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We had a great experience. Excellent service was provided that took care of our Mercedes working like new. Excellent service was provided that took care of our Mercedes working like new. More

by IRENAKYRCZ Verified Customer Verified Customer

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I called service manager 3 times to discuss service performed on my vehicle Left message with receptionist and left voice mail , He never called me back. Service on vehicle was very slow, diagnostic performed on my vehicle Left message with receptionist and left voice mail , He never called me back. Service on vehicle was very slow, diagnostic of problem with vehicle was incorrect and solution recommended was very costly and not correct solution. I took my car from them and went to another Mercedes’ dealer and car was repaired in very short time for cost of $26.40 Never go here again, Poor service, poor communication, slow response, faulty diagnosis of problem. More

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Pleasant and polite, Great service make you feel like a valuable customer, that the care about your car valuable customer, that the care about your car More

by shortfirst Verified Customer Verified Customer

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Had issues with service contract that I had purchased and was not made aware of until service was done. I was presented a bill when I was prior to handing the car in I was told that all the service was cove was not made aware of until service was done. I was presented a bill when I was prior to handing the car in I was told that all the service was covered. This is the second time that this happened! Manager however cleared up the confusion and took care of it. More

by ELEIMERMD Verified Customer Verified Customer

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We are fully satisfied with your services when we purchase the MB GLB 250. Thank you very much. purchase the MB GLB 250. Thank you very much. More

by SRXWANG Verified Customer Verified Customer

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Great service and my sales person was very helpful Thank you Chip. And I will surely refer my friends to you. you Chip. And I will surely refer my friends to you. More

by JACKIEPINNOCK Verified Customer Verified Customer

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This dealership is unprofessional. They will argue with you on the phone instead of finding a solution to help you. I have made a complaint about them. I will continue to leave reviews They will argue with you on the phone instead of finding a solution to help you. I have made a complaint about them. I will continue to leave reviews. As a African American woman this is how they treat me after I spent 72000 cash on a car from them. Casio is someone who works in service he is unprofessional & don’t understand his job. First time I come to get my breaks fixed with a appointment they made me wait 2 hours just to tell me they haven’t even start working on it. I have a african American who goes here for service he said they treat him like this also More

by AMIRAHIMAN22 Verified Customer Verified Customer

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I waited 2hrs for an oil change and I had to go to work and it wasn’t checked in at all. and it wasn’t checked in at all. More

by Allan Verified Customer Verified Customer

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