Derek Witman | Page 26

As always the best service from the Fort Washington dealership, especially the service manager Mr.Derek Whitman and his team Mr. Phil giovinazzo and Paul Forsyth . Thank you so much guys! dealership, especially the service manager Mr.Derek Whitman and his team Mr. Phil giovinazzo and Paul Forsyth . Thank you so much guys! More

by M_LAVASANI Verified Customer Verified Customer

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The dealership was prompt in servicing my car. The dealership brought in my car for service without formal scheduling of appointment. Work was completed satisfactorily. The dealership brought in my car for service without formal scheduling of appointment. Work was completed satisfactorily. More

by BASCHKWNN Verified Customer Verified Customer

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I got home with the car and realized there was a crack in the windshield that was covered by the inspection stickers so it wasn’t visible during the test drive. 2 weeks in the check engine light is already the windshield that was covered by the inspection stickers so it wasn’t visible during the test drive. 2 weeks in the check engine light is already on with 8 different errors. Replaced a few valves and still not working right. I feel I was ripped off and it’s sad because this car was supposed to be for my teenage daughter. Now I drive it because of these issues. More

by DIGGS25 Verified Customer Verified Customer

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I have had some problems at first many trips to the dealership that was very frustrating but ok now. dealership that was very frustrating but ok now. More

by CROPDUSTER0 Verified Customer Verified Customer

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Christina was very friendly and she broke down the cost of the tires that I received and how they were all weather tires which is important to me. Because I hate summer tires and who wants to buy two sets of the tires that I received and how they were all weather tires which is important to me. Because I hate summer tires and who wants to buy two sets of tires. More

by tony624 Verified Customer Verified Customer

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Team over at Mercedes-Benz Fort Washington always gives top notch quality service to get my vehicle in for service and out quickly. And if needed always has a loaner available. Highly recommend ! top notch quality service to get my vehicle in for service and out quickly. And if needed always has a loaner available. Highly recommend ! More

by MIKEBOTTARO Verified Customer Verified Customer

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Staff were friendly and professional. Car was ready in 2.5 hours. Nice waiting area. Car was ready in 2.5 hours. Nice waiting area. More

by GTSUI Verified Customer Verified Customer

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Excellent customer service. Nick was great. The costs were fully explained. Unfortunately, the back massager has been serviced three times over the past 14 months and still has Nick was great. The costs were fully explained. Unfortunately, the back massager has been serviced three times over the past 14 months and still has to be repaired again. Overall though, service is excellent. More

by Bruce Mabine Verified Customer Verified Customer

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Fantastic Service. They go above and beyond to provide excellent service each and every time I go there! They go above and beyond to provide excellent service each and every time I go there! More

by GREG.PILONG Verified Customer Verified Customer

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Absolutely pleasant experience in all aspects. This was my first time buying a brand new car. Had some presumptions about dealers reading reddit comment online, but I was wrong. It felt more like This was my first time buying a brand new car. Had some presumptions about dealers reading reddit comment online, but I was wrong. It felt more like buying a nice piece of clothing, where the employees there were just genuinely happy to help you find your perfect fit. The sales people at Mercedes Fort Washington were respectful, informative, and efficient. Had the pleasure to be helped by Jeff and Julian from sales, then Tito from finance and, Joanne from finance/service? were all fantastic. The finance explained to me in detail what each of the maintenance package means without pressuring me at all. I ended up picking the maintenance and the tire packages. More

by Caesar Verified Customer Verified Customer

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