Derek Witman | Page 3

Phil was really helpful and informative. Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem comfortable in his job and hence did not inspire confidence. Other than that, everybody has been great. I did receive a call asking about an accident I had in the loaner. That was puzzling, as I had no accident. The check engine light went on when I was leaving Baltimore and I called Diane about that as soon as I noticed it. The woman who called about the non-existent "accident" was lovely and I think we got it straightened out. More

by ANNARK Verified Customer Verified Customer

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Purchased pre owed E350. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. More

by TOMMYTBALL Verified Customer Verified Customer

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My 2012 C300 4Matic Sport is in amazing condition at 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great customer service! It's nice to be treated like a respective owner of a Mercedes-Benz when you walk in to Mercedes-Benz of Fort Washington! Thank you! Bob M. More

by ROBERT.MARVULLI Verified Customer Verified Customer

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Everything was fine and the people were real nice. The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom i The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom is gorgeous and rather relaxing. Overall, I would go back but just be more persistent. More

by POTTERTONJ Verified Customer Verified Customer

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Purchased my 2023 Mercedes from Ft. Washington and I have been extremely happy with the service. Washington and I have been extremely happy with the service. More

by ANN.HAVILAND.JB42 Verified Customer Verified Customer

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They were ready for me when I arrived and called me when my car was finished. Very easy to deal with my car was finished. Very easy to deal with More

by BILL@RUBINSOHNTRAVEL.COM Verified Customer Verified Customer

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Everything was great only one is that couple times was really hard to talk to someone and phone was switching over auto response which is a little bit annoying otherwise very satisfied have 2 bmws now and really hard to talk to someone and phone was switching over auto response which is a little bit annoying otherwise very satisfied have 2 bmws now and thinking to switch back to Mercedes More

by VAKHTANGSUTIDZE Verified Customer Verified Customer

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Excellent service , nice competent people, professional chess was extremely smooth and timely . They explained everything clearly and accurately. I highly recommend them ! chess was extremely smooth and timely . They explained everything clearly and accurately. I highly recommend them ! More

by JOANLBAND Verified Customer Verified Customer

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The dealership is great,the people are kind & helpful, loaner service is easy, the drawback is the exuberant cost of repairs. Unfortunately I will be looking for a new place for car repairs. loaner service is easy, the drawback is the exuberant cost of repairs. Unfortunately I will be looking for a new place for car repairs. More

by DONNACLOTHIER Verified Customer Verified Customer

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Ricky Spiegel is my service advisor. He is very helpful and knowledgeable. Fort Washington Mercedes is the best! He is very helpful and knowledgeable. Fort Washington Mercedes is the best! More

by MCROSS1 Verified Customer Verified Customer

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