Derrick Dow
Derrick Dow at Oakes Kia
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Derrick Dow | Page 24

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
239 Reviews
4.8

239 Reviews

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239 Reviews of Derrick Dow

November 26, 2020

Dealership Rating
Employee Rating

Excellent service as always. Friendly, A+ experience. Comfortable waiting room. Short wait time. Will go back for services in the future. 5 Stars. Highly recommend More

by katsue69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Bruner, Jaevyn Carson, Anthony Curiale, Kevin Hall

November 17, 2020

Dealership Rating
Employee Rating

Simple oil change. Great customer service. Always nice and positive attitudes. Comfortable waiting room. I was kept informed on status of vehicle. Easy in, easy out. More

by katsue69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Bruner, Jaevyn Carson, Anthony Curiale, Kevin Hall, Jacob Hartl, Michael Huffman, Greg Marquis, Timothy Novak

November 12, 2020

Dealership Rating
Employee Rating

Thank you for making it easy to keep my car in tip top shape. I am not good about watching when I need to get an oil change- but you have made it easy for me. More

by s_lampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Bruner, Jaevyn Carson, Anthony Curiale, Madie Goeden, Jacob Hartl, Michael Huffman, Greg Marquis, Timothy Novak, Will Osborn

November 02, 2020

Dealership Rating
Employee Rating

Derrick made everything very easy for us to purchase our new vehicle! Very friendly & honest. We will definitely be back to purchase another vehicle when it’s fine! More

by Makahla Krueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 19, 2020

Dealership Rating
Employee Rating

Derrick Dow made my experience a great one. He was very friendly & informative. I love the Kia Sorento! This is the third one I have purchased from this dealership. Thank you! More

by kathybobm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Greg Marquis, Will Osborn

Oct 27, 2020

Oakes Kia responded

Thank you for choosing us!! Derrick and the rest of the team appreciate you and your loyalty!

October 07, 2020

Dealership Rating
Employee Rating

If you are female you Do Not want to buy a vehicle here! I got Loud and aggressive with Greg and he saw fit to hang up on me! If I was a dude I can assure you He would Not do that, cuz Dude would’ve knock More

by noraornot58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Greg Marquis, Greg Marquis Jackie in Title department.

Oct 16, 2020

Oakes Kia responded

Nora, Thank you for taking the time to talk with me yesterday! I can understand your frustration and sincerely apologize you have not seen the best of us. As I assured you on the phone, we have made staff changes, and are increasing training and awareness here in the store. Again, thank you for your time yesterday and I will be in touch, hopefully, next week! Laura

September 25, 2020

Dealership Rating
Employee Rating

Everything was great except they forgot to reset my service indicator. I had to drive way back up to North KC which was an inconvenience. Other than that, great staff, wonderful service and awesome c More

by lilojoanne15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jalin Brown, Grant Bruner, Jaevyn Carson, Anthony Curiale, Mike Gardner, Madie Goeden, Jacob Hartl, Michael Huffman, Kira Lane

August 28, 2020

Dealership Rating
Employee Rating

Derrick Dow was our salesman. Very personable and honest. No pressure in buying a car. Would recommend him to my friends. Mike did try to get my payments down to what I could afford. More

by ewingms
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Siems

August 24, 2020

Dealership Rating
Employee Rating

Great experience from the time we walked on the lot. Test drive was great without sales person, less pressure. Concerned that many, many employees were unmasked in the facility. More

by sasta6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Marquis, Buddy Siems

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