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Derrick Edwards
Derrick Edwards at BMW of Owings Mills

Derrick Edwards | Page 16

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.8
156 Reviews
4.8

156 Reviews

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156 Reviews of Derrick Edwards

April 18, 2025

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Employee Rating

Great experience and glad to have used Owings mills bmw. That is all I need to say More

by schulema
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Apr 19, 2025

BMW of Owings Mills responded

Thank you for choosing BMW of Owings Mills, Schulema! We’re delighted to hear that you had a great experience with us. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

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Employee Rating

Great Service - Everyone was awesome. Everyone went the extra mile to provide great service. Excellent Service. More

by wendell.stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Mark Johnson , Daniel Cushner

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Apr 18, 2025

BMW of Owings Mills responded

Thank you for your kind words, Wendell! We’re thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. Our team always aims to go the extra mile to ensure our customers are satisfied. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 16, 2025

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Employee Rating

Excellent service was provided and everything went easy and fast Smooth transaction. Will recommend to others. More

by sbernstein2002
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Apr 16, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. It's great to know that the transaction was smooth and efficient. We appreciate your recommendation and look forward to assisting you and your friends in the future! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

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Employee Rating

Great customer service/friendly fly and knowledgeable , ease of reservations, very clean facility, parts availability, More

by jennellst.john
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Apr 15, 2025

BMW of Owings Mills responded

Thank you so much for your wonderful review! We at BMW of Owings Mills appreciate your feedback about our friendly and knowledgeable team, as well as the ease of reservations and our clean facility. We strive to provide excellent service and are glad to hear you had a positive experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

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Employee Rating

Well, this particular time I did not get a car inspection. My fluids were low on certain things, and they were not topped off. This experience just wasn’t the normal experience that I’ve had in th More

by Sean Perryman
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Apr 17, 2025

BMW of Owings Mills responded

Thank you for your feedback, Sean. We appreciate you taking the time to share your experience with us. It's important for us to maintain high standards at BMW of Owings Mills, and we understand your concerns regarding the fluid levels and inspection. We strive to provide consistent service, and we encourage you to reach out to us directly to discuss this further. We value your input and hope to improve your experience in the future. Sincerely, The Team at BMW of Owings Mills

April 12, 2025

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Employee Rating

My sales lady was very attentive and made buying the car an easy experience She ordered me the car I wanted and left nothing out.. Very good. More

by drbhb
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Mark Johnson , Daniel Cushner

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Apr 13, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that our sales team made your car-buying experience smooth and attentive. At BMW of Owings Mills, we strive to ensure our customers find exactly what they're looking for. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

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