Derrick Kus
Derrick Kus at Deland Kia

Derrick Kus

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Derrick Kus

July 31, 2026

Dealership Rating
Employee Rating

Tire rotation, right rear tire lug nuts, were not tightened. Called in to talk to somebody and nobody returned my call. More

by eriktonstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derrick,kus

Aug 03, 2026

Deland Kia responded

Hi, we're sorry to hear about your experience. We take concerns involving vehicle safety seriously and are disappointed to hear you were unable to connect with someone after reaching out. We'd appreciate the opportunity to learn more and discuss your concerns. Please contact Noah Roman, Service Manager, at noah@delandkia.net

July 23, 2026

Dealership Rating
Employee Rating

They are friendly people, and offer efficient service. Always a smile on their faces. Thank you! More

by pam0126purple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Bacile

Jul 24, 2026

Deland Kia responded

It sounds like our team brought some sunshine to your visit! Efficiency combined with a friendly vibe is our recipe for success. We hope to see you again soon for more smiles and great service!

July 20, 2026

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Great staff, great experience, great service, all around a great experience for the customer. Highly recommended. More

by VINCENTRTRASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Deland Kia responded

The team will love hearing your thoughts, Vincent! It’s fantastic to know you had such a wonderful experience with us. We’re always here to keep that momentum going for your next visit!

July 15, 2026

Dealership Rating
Employee Rating

The team was awesome professional and quick never been serviced so well second car is bought there More

by gmcorica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Deland Kia responded

Welcome back! Keeping your Kia running strong is just as exciting to us as when we helped you pick out your fresh set of wheels. Thanks for trusting our team again!

July 12, 2026

Dealership Rating
Employee Rating

Roberto was very professional & wonderful to work with. The finance guy was also great to work with. I did not give five stars due to the fact that I had to return the vehicle after only driving it a f More

by BRANDI.NEWHOMESALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Casanova, Amir Jacob

Jul 13, 2026

Deland Kia responded

Roberto and the finance team always aim to make things easy and enjoyable, so it’s great to hear they left a good impression. We understand that dealing with a faulty AC compressor on a new vehicle is frustrating, and we appreciate your patience as we worked to get everything sorted out. Your feedback is invaluable to us, and we’re committed to earning that fifth star next time you visit!

July 11, 2026

Dealership Rating
Employee Rating

You know why. Now you’ve had my car 2 weeks and nothing in done or even fixed . And we want out 140.00 back for the update that was not the problem. Very bad servi More

by DCOWSERT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Noah Roman, Bree Baldwin

Jul 13, 2026

Deland Kia responded

We're sorry to hear you're still feeling frustrated with your experience. We understand how discouraging it can be when you're looking for answers and don't feel your concerns have been resolved. We'd appreciate the opportunity to learn more and see if there's a way we can help. Please reach out to Kevin Busler at kevin.busler@daytonatoyota.com.

June 30, 2026

Dealership Rating
Employee Rating

Excellent customer service. Professional, helpful and friendly. This is my fourth vehicle I bought from DeLand Kia. More

by J.GONZALEZ8186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Deland Kia responded

Four vehicles and counting? Now that's what we call a loyal customer! It’s awesome to hear how our team keeps the friendly vibes going while making sure you feel supported. We’re excited to be a part of your journey, and we can't wait to see what you choose next!

June 25, 2026

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Employee Rating

Love DeLand KIA have been shopping here since 2014 Derek Kus is the best service manager! More

by hazel0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Deland Kia responded

Derek definitely sets the bar high around here! It’s awesome to have loyal customers like you who’ve been part of our journey since 2014. We’re excited to keep that great service going for you!

June 17, 2026

Dealership Rating
Employee Rating

Fantastic have food for the customers and drinks good service and good workers loved Kia More

by CLARIBELAYALA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Deland Kia responded

Good people, good service, and a few treats along the way make for a pretty great combination. Thanks for the awesome review and for being part of the DeLand Kia family!

June 13, 2026

Dealership Rating
Employee Rating

Excellent service i would recommend it and inam very happy with the costumer support team very sweet and understanding More

by JOHA_NANI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Deland Kia responded

What a delightful visit that must have been! Our customer support team loves making sure everyone feels understood and cared for. Your trust means the world to us, and we’re here whenever you need a helping hand!

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