Noah Roman

I recently purchased my fourth vehicle from DeLand Kia, and once again the experience was exceptional. Over the years, this dealership has consistently treated me like a valued customer, which is why I kee and once again the experience was exceptional. Over the years, this dealership has consistently treated me like a valued customer, which is why I keep driving from nearly an hour away whenever I need service or a new vehicle. A special thank you goes to Jorge Nasif, who has now helped me with my last three vehicle purchases. Jorge is hands down the best salesperson I've ever worked with. What sets him apart is his honesty, transparency, and genuine commitment to helping customers make the right decision. There are never any games, pressure, or surprises. He takes the time to explain everything clearly and makes the entire process smooth and stress-free. Most recently, Jorge helped me transition from my Kia K4 Hatchback to what is now my perfect car: a Kia K4 Hatchback Turbo in Everlasting Silver. He listened to exactly what I wanted, helped me explore my options, and made sure I ended up with a vehicle that truly fits my needs and preferences. The entire experience felt focused on finding the right car for me, not just making a sale. The entire team at DeLand Kia continues to provide outstanding customer service. From the service department to the sales staff, everyone is welcoming, professional, and focused on creating a great customer experience. That level of consistency is rare, and it's why I keep coming back. If you're looking for a dealership that values honesty, customer service, and long-term relationships, I highly recommend DeLand Kia. And if you're shopping for a vehicle, ask for Jorge Nasif. He's earned my trust over multiple purchases and continues to exceed my expectations every time. Thank you, Jorge and the entire DeLand Kia team, for another outstanding experience! More

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Bree did a wonderful job helping me get my car serviced. Having health issues, she treated me with great care and respect. Make certain you get a good representative like Bree. Having health issues, she treated me with great care and respect. Make certain you get a good representative like Bree. More

by Charles B Verified Customer Verified Customer

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Very friendly and professional . Atmosphere was very pleasant… staff very courteous . And the new coffee machine is awesome. Atmosphere was very pleasant… staff very courteous . And the new coffee machine is awesome. More

by HENRYWGONZALEZ Verified Customer Verified Customer

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Always an exceptional experience. Staff is smart, friendly, professional and always a pleasure to work with. Service is thorough, efficient and affordable. Staff is smart, friendly, professional and always a pleasure to work with. Service is thorough, efficient and affordable. More

by SALSALVATI Verified Customer Verified Customer

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8/11 -Took 2018 Kia Sorento in for scheduled oil change and intermittent check engine light coming on. This vehicle while having 104,000 miles has been very well maintained with all scheduled maintenance a and intermittent check engine light coming on. This vehicle while having 104,000 miles has been very well maintained with all scheduled maintenance as needed. After being told by our service rep Avery that the check engine light was due to a sensor needing replaced and the estimate was $800. we approved the repair and was told the car would be ready the next day. Next day came and went, then after having to call Kia again for an update, we were told that the sensor did not resolve the check engine light issue and additional diagnostics were needed. The result of that test indicated that an additional repair was needed, and they would not have that part till the following week. That increased the estimate to over $3,000! Feeling skeptical at this point, we approved this additional service and was told Kia service would contact us when the part came in and they could finish the service on the car and they would call when it was ready for pick up. Finally, after calling them again on 8/20, we were told the car was ready to pick up. We immediately drove over to pick up the car. After paying the $3,000+ bill, we went to start the car and just like it was when we dropped it off 2 wks. prior, the check engine light WAS STILL ON! Service tech said, "Oh, we must have forgotten to reset the light, this will just take a couple of minutes." 45 minutes later, we were told that they were not sure what was causing this and they would need to put diagnostics back on to trouble shoot the issue which meant another weekend without our car. Yesterday, we called Derek Kus to check the status of the car, he said he was confident it was something simple happening and that he would contact us this morning but once again, we wait. At his point, I need to say that Kia customer service communication is deplorable! With the staff they have in their service department and they can't pick up a phone to keep a customer apprised of their service status after having a vehicle for over 2 weeks, they need to re-train their staff on the basics of service! Time after time, we were told that they would contact us with their progress on the car but the ONLY time we heard from them is when we called them! This lack of follow through on their part has compounded the frustration and inconvenience of them having the car for over 2 weeks now! More

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Amazing team Would recommend the company and location again Fast and friendly service team members again Fast and friendly service team members More

by DAYTANABOLDEN Verified Customer Verified Customer

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Poliite and professional staff. Went for oil change and didn't have to wait long Went for oil change and didn't have to wait long More

by EVELYN0707 Verified Customer Verified Customer

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Great staff, great experience, great service, all around a great experience for the customer. Highly recommended. a great experience for the customer. Highly recommended. More

by VINCENTRTRASK Verified Customer Verified Customer

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This is my third vehicle from Deland Kia and the sales people are awesome the deals are amazing I would not buy a car anywhere else. Thank you Deland Kia. people are awesome the deals are amazing I would not buy a car anywhere else. Thank you Deland Kia. More

by JAZMINE12423 Verified Customer Verified Customer

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The team was awesome professional and quick never been serviced so well second car is bought there serviced so well second car is bought there More

by gmcorica Verified Customer Verified Customer

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