Derrick Kus
Derrick Kus at Deland Kia

Derrick Kus

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Derrick Kus

June 15, 2025

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Employee Rating

Everything was done in a timely manner and everyone was so nice. Thank you for an awesome experience. More

by vhogan74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Deland Kia responded

We’re thrilled to see your five stars! It’s customers like you that make our work so rewarding. Let us know if there’s anything else we can do for you.

June 14, 2025

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Excellent service, everyone is really nice and helpful. I drive 30 miles to come here, even thou I could go to another place. More

by suel340
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bree Baldwin

Jun 16, 2025

Deland Kia responded

We appreciate the fantastic review! It’s always a pleasure to work with customers like you. Feel free to stop by anytime—we’re here whenever your car needs attention.

June 13, 2025

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Employee Rating

I’ve been using Kia DeLand for many many years, but twice in the last four visits I received my car back and within a day or day there were issues causing it to overheat. Both times Derrick Kus was attentive More

by donnab8870
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Barrett

Jun 16, 2025

Deland Kia responded

Hello Donna, and thank you for taking the time to share your feedback with us. We are here to ensure that your future service visits go smoothly, and we'd like to speak with you further about your experience. Please contact John Snoke, Service Manager, at 386-734-7800 whenever you have the chance.

June 11, 2025

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Employee Rating

Good customer service. Best service team. Polite and attentive, knowledgeable team. Very pleased with my new car More

by ABBYNICKY
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Deland Kia responded

What a great review—thank you! We’re so happy we could help make your experience a memorable one. Feel free to reach out if you have any questions or just want to say hi. Your satisfaction means the world to us.

June 03, 2025

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they took care of what i wanted done and advised me on what needed to be done. thank you! More

by stlee47
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Noah Roman

Jun 04, 2025

Deland Kia responded

We're happy to hear that our team made sure you got what you needed! Our crew is always looking for ways to improve, so how can we earn that coveted fifth star from you next time? Be sure to let us know!

May 27, 2025

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Employee Rating

I was well taken care of customer service was great and also was in and out with my appointment More

by Mimi Santos
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2025

Deland Kia responded

Nothing beats a happy customer and a five-star review! We’re honored you chose us and hope to see you again soon.

May 18, 2025

Dealership Rating
Employee Rating

They failed in about as many ways as was possible to service my vehicle in a positive way. I have been letting and will continue to let everyone I encounter know to never go to DeLand Kia for ANYTHING! More

by TLAGASS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Snoke

May 19, 2025

Deland Kia responded

We regret to hear about your experience with us and would like to learn more about what occurred during your recent visit. Our team invites you to get in touch with John Snoke, Service Manager, at 888-205-8106 so that we can learn and grow. Thanks, and we look forward to hearing from you.

May 16, 2025

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Employee Rating

You guys are awesome. From purchase to maintenance our experience is always good! Thank you More

by TWOJAYS1986
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 16, 2025

Deland Kia responded

We're there for you every step of the way! Any time your Kia needs expert help, we're ready to help. Until then, drive safely!

May 10, 2025

Dealership Rating
Employee Rating

Excellent Service each time from Derrick Kus. We just love him. Finance Department Admir Jacob outstanding and Mina Sales person a very acknowledgeable person in sales More

by gabilafleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amir Jacob

May 12, 2025

Deland Kia responded

Consistency is key, and our team got the memo! Thanks for continuing to trust Derrick with your car's upkeep, as well as for the shoutouts for the rest of our team. Need anything else? You know where to find us!

May 03, 2025

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Employee Rating

Great service everyone helpful. I was alway notified of the status of my car and if anything was needed. More

by MIRIAMR28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2025

Deland Kia responded

Thanks for trusting us with your business! We look forward to the next opportunity to serve you.

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