Every time I have to deal with this Dealer ship they are
always professional and courteous.
always professional and courteous.
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by kathy.plahm2011
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
Jul 01, 2026 -
Russ Darrow Honda responded
It’s wonderful to hear our team is consistently professional and courteous when you visit with your used Honda Civic. Derrick will appreciate your feedback and we look forward to assisting you again.
George Matthews
george.matthews@russdarrow.com
I recently purchased a Honda Ridgeline from Russ Darrow
and had an excellent experience working with Derrick.
From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took th
and had an excellent experience working with Derrick.
From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient.
What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish.
I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience.
-Massi A.
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by MASSI.AKROUR
Verified Customer
Verified Customer
Jun 13, 2026 -
Russ Darrow Honda responded
Thank you for choosing the Honda Ridgeline and for highlighting Derrick’s professionalism and straightforward approach. We’re glad he made the process smooth and pressure-free, and we appreciate your recommendation.
George Matthews
george.matthews@russdarrow.com
Derrick was really helpful, honest, and understanding
with us. I would highly recommend Russ Darrow Honda and Derrick.
with us. I would highly recommend Russ Darrow Honda and Derrick.
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by Chad Olstad
Verified Customer
Verified Customer
Jun 07, 2026 -
Russ Darrow Honda responded
What a pleasure to hear Derrick provided honest and understanding support. Congratulations on your new Honda Civic, and thank you for your recommendation.
George Matthews
george.matthews@russdarrow.com
The team at Russ Darrow was attentive, but not pushy.
They were quick to find the vehicles we were interested in, and also suggested some alternative vehicles. Ultimately, we purchased a car we are very
They were quick to find the vehicles we were interested in, and also suggested some alternative vehicles. Ultimately, we purchased a car we are very happy with.
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by RMEHLERS
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
May 30, 2026 -
Russ Darrow Honda responded
We’re glad Derrick could guide you without pressure and that you’re enjoying your used Honda HR-V. Thank you for choosing us and sharing your positive experience.
George Matthews
george.matthews@russdarrow.com
They satisfied my needs.
I was expecting a full tank of gas ?? I recommend
I was expecting a full tank of gas ?? I recommend
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by MRPALS1960
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
May 27, 2026 -
Russ Darrow Honda responded
Great to hear we met your needs and appreciate you recommending us. We’re sorry your Honda wasn’t provided with the fuel level you expected. Let us know if there’s anything else we can do.
-Derrick
George Matthews
george.matthews@russdarrow.com
They were very professional and accommodating.
They answered all of my questions and the process was pretty streamlined.
They answered all of my questions and the process was pretty streamlined.
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by JGMEL123
Verified Customer
Verified Customer
May 23, 2026 -
Russ Darrow Honda responded
Thank you for choosing a new Honda CR-V Hybrid. We’re glad our team provided professional, accommodating support, answered your questions, and kept the process streamlined. Enjoy your new vehicle, and let us know if there’s anything else we can help with.
George Matthews
george.matthews@russdarrow.com
My experience with the dealership was great from start to
finish. Derrick was friendly, professional, and very helpful throughout the entire process. He answered all my questions, worked with my budget, and
finish. Derrick was friendly, professional, and very helpful throughout the entire process. He answered all my questions, worked with my budget, and made sure I felt confident driving away in my new Honda Civic Sport. I really appreciated how smooth and welcoming the whole experience felt thanks to Derrick and the team.
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by JEATSY
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
May 18, 2026 -
Russ Darrow Honda responded
It’s wonderful to hear Derrick provided a welcoming and efficient experience throughout your purchase. Congratulations on driving away confidently in your new Honda, and we appreciate your kind feedback.
George Matthews
george.matthews@russdarrow.com
Derrick was very helpful and informative.
Sold me on the features and I will definitely be back to buy my next vehicle
Sold me on the features and I will definitely be back to buy my next vehicle
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by BRANDONMGEIGER
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
May 17, 2026 -
Russ Darrow Honda responded
We’re delighted Derrick could walk you through your new Pilot’s standout features. Thank you for choosing Honda for this purchase. We look forward to assisting you when you’re ready for your next vehicle.
George Matthews
george.matthews@russdarrow.com
The dealership was very clean.
It had drinks and snacks available for customers. I was greeted by Derrick outside and the whole test driving part was a breeze. I did feel like
It had drinks and snacks available for customers. I was greeted by Derrick outside and the whole test driving part was a breeze. I did feel like we were there longer than we had to be though. Only because there was one finance person. Other than that it was great.
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by MISSYF7880
Verified Customer
Verified Customer
May 06, 2026 -
Russ Darrow Honda responded
Thank you for mentioning the clean facility and available refreshments. We’re glad Derrick provided a smooth test-drive experience, and we apologize for the longer wait during financing. Congratulations on your new Honda CR-V Hybrid, and please let us know if we can assist further.
George Matthews
george.matthews@russdarrow.com
They were very communicative and helpful.
They also prioritized me and my needs and helped me with the process of getting my car and holding it down for me.
They also prioritized me and my needs and helped me with the process of getting my car and holding it down for me.
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by cyang908
Verified Customer
Verified Customer
Apr 25, 2026 -
Russ Darrow Honda responded
Thank you for noting how our staff communicated clearly and kept your new Honda CR-V Hybrid reserved while guiding you through each step. We’re glad you felt supported throughout the process. Please let us know if there’s anything you need as you enjoy your new ride.
George Matthews
george.matthews@russdarrow.com