They were very communicative and helpful.
They also prioritized me and my needs and helped me with the process of getting my car and holding it down for me.
They also prioritized me and my needs and helped me with the process of getting my car and holding it down for me.
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by cyang908
Verified Customer
Verified Customer
Apr 25, 2026 -
Russ Darrow Honda responded
Thank you for noting how our staff communicated clearly and kept your new Honda CR-V Hybrid reserved while guiding you through each step. We’re glad you felt supported throughout the process. Please let us know if there’s anything you need as you enjoy your new ride.
George Matthews
george.matthews@russdarrow.com
Dirk provided excellent customer service during my Honda
HRV lease upgrade. he was timely, attentive to my needs, and extremely thorough and explaining every detail. he made the entire process stress-free.
HRV lease upgrade. he was timely, attentive to my needs, and extremely thorough and explaining every detail. he made the entire process stress-free. I appreciate his dedication to making it a positive experience for me. Thanks so much.
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by KRISTALETOURNEAU1
Verified Customer
Verified Customer
Apr 21, 2026 -
Russ Darrow Honda responded
Thank you for sharing your experience upgrading to your new Honda HR-V with our team. We’re pleased the process was smooth and that our attention to every detail helped keep things stress-free. Enjoy your HR-V and feel free to reach out if you need anything else.
George Matthews
george.matthews@russdarrow.com
I was able to lease a new Honda civic hybrid.
Staff was very helpful with getting me what I wanted
Staff was very helpful with getting me what I wanted
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by CASSIELANDRY19
Apr 10, 2026 -
Russ Darrow Honda responded
Thank you for choosing to lease a new Honda Civic Hybrid. We’re pleased our team helped you secure exactly what you were looking for. Enjoy your Civic and let us know if we can assist with anything down the road.
George Matthews
george.matthews@russdarrow.com
The whole purchasing process was wonderful Excellent
Excellent experience Excellent experience wonderful / knowledge staff
Excellent experience Excellent experience wonderful / knowledge staff
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by Debra
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
Apr 01, 2026 -
Russ Darrow Honda responded
Thank you for sharing your feedback on purchasing your new Honda HR-V. We’re glad our knowledgeable team made the process smooth and enjoyable for you. We look forward to assisting you again in the future.
George Matthews
george.matthews@russdarrow.com
Amazing service, no wait time, offered snacks (a huge
plus lol) and very informative and accurate.
plus lol) and very informative and accurate.
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by DARONTATE1
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
Mar 28, 2026 -
Russ Darrow Honda responded
Derrick and our team are glad you enjoyed the speedy service and appreciated the snacks during your visit. It’s great to know the information we provided was helpful and accurate. Congratulations on your new Honda and we look forward to assisting you again.
George Matthews
george.matthews@russdarrow.com
Wonderful experience with these guys they were able to
make sure all our most important items got done quickly!!
make sure all our most important items got done quickly!!
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by MARGO.JULIA
Verified Customer
Verified Customer
Mar 15, 2026 -
Russ Darrow Honda responded
We’re pleased to hear our team addressed your top priorities so efficiently during your new Honda Odyssey purchase. Congratulations on your Odyssey, and we look forward to assisting you again.
George Matthews
george.matthews@russdarrow.com
I had an amazing experience at Russ Darrow Honda and I
have to give a huge shoutout to my sales consultant Derrick Taylor! From start to finish, Derrick was professional, patient, and transparent througho
have to give a huge shoutout to my sales consultant Derrick Taylor! From start to finish, Derrick was professional, patient, and transparent throughout the entire process. He answered all of my questions, worked with me on the pricing, and made sure I fully understood everything before moving forward.
I drove home in a beautiful 2023 Honda Odyssey EX-L and I could not be happier with my purchase! If you are looking for a stress-free car buying experience, ask for Derrick — you will not be disappointed. Thank you Russ Darrow Honda and thank you Derrick for getting me into my new ride! 🙌
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by JEFFVANG24
Verified Customer
Verified Customer
Mar 06, 2026 -
Russ Darrow Honda responded
Thank you for sharing how Derrick guided you with professionalism, patience, and transparency. We’re thrilled you’re enjoying your 2023 Honda Odyssey EX-L and that the purchase felt hassle-free. Your recommendation of Derrick means a lot to our team.
George Matthews
george.matthews@russdarrow.com
Went in for an oil change and left with a new leased car.
Done Love working with Derrick.
Done Love working with Derrick.
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by silladie
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Taylor
Mar 01, 2026 -
Russ Darrow Honda responded
It’s fantastic to hear that a routine oil service led to a leased Honda Civic Hybrid. Derrick appreciates your trust and enjoyed working with you. Thank you for the outstanding rating and we look forward to helping with any future service needs.
George Matthews
george.matthews@russdarrow.com
This was our first time buying from RD.
They didn't pressure us at all. Very friendly and professional.
They didn't pressure us at all. Very friendly and professional.
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by pattiandlancewalters
Verified Customer
Verified Customer
Feb 21, 2026 -
Russ Darrow Honda responded
It’s wonderful to hear that your first Honda purchase felt relaxed and professional. Our team is thrilled to have provided a pressure-free experience. Congratulations on your new Honda, and thank you for sharing your feedback!
George Matthews
george.matthews@russdarrow.com
Easy process and did not push me to add additional
features which is much appreciated
features which is much appreciated
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by ZACH.FISCHER1432
Verified Customer
Verified Customer
Feb 15, 2026 -
Russ Darrow Honda responded
Thank you for taking a moment to share your experience. We’re happy that the process was straightforward and that our team respected your choices. Enjoy your new Honda and please reach out if we can assist further.
George Matthews
george.matthews@russdarrow.com