Derryl Reese

94 Nissan of South Holland responded

Thank you for sharing your experience! 🔧😊 We’re glad our service team took good care of you, kept you informed about what your vehicle may need in the future, and was able to get your damaged front tire replaced. We appreciate you trusting 94 Nissan with your vehicle and look forward to taking care of you again! 🚗✨ Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the wonderful feedback! 😊 We’re so glad Sierra Gee took great care of you, clearly explained what needed to be done, and kept everything right on schedule. Great communication and respecting your time make all the difference! 🔧⏰ We’ll be sure to share your kind words with Sierra. Thank you for trusting 94 Nissan with your vehicle! 💙 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We’re happy to hear our team was helpful and took the time to guide you through your options so you could feel comfortable with your purchase. 🚗✨ We appreciate you choosing 94 Nissan and hope you enjoy your vehicle for many miles to come! 🙌 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your feedback. We understand your concern about the cost of an oil change, especially as a repeat customer, and we truly appreciate your continued business. We do offer service specials and promotions throughout the year, and we’re sorry if those options weren’t clearly communicated during your visit. 🔧 Please feel free to contact me at liz@94nissan.com so I can look into your visit and available offers. Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the wonderful review! 🌟 We’re so glad Sierra provided you with such great customer service and made a positive impression. We’ll be sure to share your kind words with her, and we look forward to welcoming you back to 94 Nissan! 😊🚗 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We’re happy to hear you received good customer service and that our team had your vehicle taken care of in a timely manner. We appreciate your trust in our Service Department and hope to see you again! 🔧🚗 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the wonderful review! 🌟 We’re glad our Service team keeps you informed and upfront about your vehicle’s needs so there are no surprises when it comes to repairs. We truly appreciate your trust in us! 🔧😊 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the excellent review! 🌟 We’re so glad our Service team got your new tires taken care of efficiently and had you back on the road in time for your church service. We truly appreciate you choosing 94 Nissan of South Holland! 🚗 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of follow-up and communication you experienced. Being told you would receive an answer and then not hearing back—especially while your vehicle has been at our dealership for weeks—is understandably frustrating. Since posting your review, have you heard back from anyone at the dealership or received the information you were waiting for? If not, please contact me directly at liz@94nissan.com with your name and vehicle information so I can help make sure your concerns are directed to the appropriate member of our management team. We appreciate your patience and would like the opportunity to help. Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your feedback! 😊 We’re glad to hear your visit went smoothly from start to finish and that you had a positive experience with our team. We’re especially pleased that Derryl’s commitment to getting you safely back on the road made a difference, even while waiting on all of the necessary parts. 🚗✨ Thank you for your patience and for choosing 94 Nissan of South Holland. We appreciate your support and look forward to serving you again! 🙌 Regards, Liz Sappenfield liz@94nissan.com