Sierra Gee

94 Nissan of South Holland responded

We're very sorry for the frustration and inconvenience you experienced. Waiting four hours only to leave with an unresolved tire sensor issue is certainly disappointing, especially when you had a scheduled appointment. We understand your time is valuable, and we apologize for falling short of your expectations. We'd appreciate the opportunity to review your visit and help get this resolved. Please contact our Service Manager, Justin Edwards, at justin@94nissan.com so we can personally address your concerns and work toward a solution. 🛠️💙 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the great review! 🌟 We're happy to hear our team provided quick, top-tier service and that your vehicle is still running great! We appreciate your trust in 94 Nissan of South Holland! 🚗💙 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your feedback! We’re glad your service went smoothly, but we apologize for the missed car wash and the fingerprints left on your vehicle. 🚗🧼 That’s not the attention to detail we strive for. We’ll address this with our service team and appreciate you bringing it to our attention! 💙 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much! 🌟 We’re happy to hear you enjoyed our convenient location, safe and clean environment, professional staff, and refreshments. We love knowing your experience and service left you impressed & we appreciate you choosing 94 Nissan of South Holland! 🚗☕✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for your feedback! 🙌 We’re glad your appointment was on time and that our team provided useful information about your vehicle during the oil change visit. We appreciate you choosing 94 Nissan of South Holland and look forward to seeing you next time! 🚗🛠️✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

We’re very sorry to hear that you’re still without your vehicle and have not received the answers you need regarding the repair or your keys. We understand how frustrating and concerning this situation is and want to make sure it is addressed promptly. Please contact our Service Manager, Justin Edwards, directly at justin@94nissan.com with your name and vehicle information so he can review the current status and follow up with you directly. Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the wonderful feedback! 😊 We’re so glad Sierra Gee took great care of you, clearly explained what needed to be done, and kept everything right on schedule. Great communication and respecting your time make all the difference! 🔧⏰ We’ll be sure to share your kind words with Sierra. Thank you for trusting 94 Nissan with your vehicle! 💙 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

What a wonderful compliment for Sierra! 💙 We love hearing that she makes you feel comfortable and welcome while providing excellent service. We’re lucky to have her on our team, and we’ll make sure she sees your kind words! 🌟😊 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you for the wonderful review! 🌟 We’re so glad Sierra provided you with such great customer service and made a positive impression. We’ll be sure to share your kind words with her, and we look forward to welcoming you back to 94 Nissan! 😊🚗 Regards, Liz Sappenfield liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 It means a lot to hear that you felt our team took the time to be patient, professional, and answer your questions along the way. We truly appreciate you choosing us and hope to see you again! 🚗💙 Regards, Liz Sappenfield liz@94nissan.com