Devon Dubyak | Page 3

Devon communicated the entire process and cost for my service including the 3% surcharge if I pay by credit card. Paying by check saved me over $85. He did a great job! As for the surcharge, I can't prin service including the 3% surcharge if I pay by credit card. Paying by check saved me over $85. He did a great job! As for the surcharge, I can't print what I think. More

by PZANDY Verified Customer Verified Customer

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Customer service and communication was outstanding. Overall tech service and sense of urgency to complete the annual maintenance was top notch. Overall tech service and sense of urgency to complete the annual maintenance was top notch. More

by macrouten Verified Customer Verified Customer

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Since the vehicle is back at dealership for 4th time; I’d rather do evaluation when it’s fixed. The initial problems began when the dealer prep technician came out to program the garage door opener, gate ope rather do evaluation when it’s fixed. The initial problems began when the dealer prep technician came out to program the garage door opener, gate opener, etc., and orientation to new vehicle. He noticed check engine light was on and the fuel gas door would not open despite multiple attempts on releasing. Took the car back to the dealership as instructed by the tech where they could not find any faults or any problems with the check engine light. Second adventure occurred approximately a week later when an alarm bell sounded repeatedly for two days. Upon further investigation on Google, I found that the alarm was related to the plug, not being disconnected properly for the PHEV. Following googled instructions. I reset the Vehicle and the alarm went away. Unfortunately, that was also the first time my wife was in the vehicle and wanted to know why it kept alarming every 30 seconds, quite annoying. The third time I got a warning multiple system failure vehicle safe to drive limited systems available (apparently this was some form of its limp mode capability). The dealership repaired a faulty/loose ground wire and said everything would be fine. Three days later I was stranded in Port Charlotte, Florida when the car completely died had absolutely no electrical supply at all, and had to be towed in on a flatbed. That was last weekend, June 7. The car has been at the dealership since that time. The dealership has been in communication with technical assistance in England and I am still awaiting repairs. The dealership has been very good about arranging for me to have a loaner car throughout this entire ordeal. However, I don’t think I would buy another Range Rover as this is my third one and the first time I’ve had this many problems with a new vehicle. More

by treybernard Verified Customer Verified Customer

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Great service. Devon is very professional, knowledgeable and courteous. Excellent service experiences. Will continue to utilize. Devon is very professional, knowledgeable and courteous. Excellent service experiences. Will continue to utilize. More

by henry-lopez Verified Customer Verified Customer

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Devom was very helpful. Everyone at Jaguar Sarasota was very nice. We really appreciate the video we received on our Jaguar. Everyone at Jaguar Sarasota was very nice. We really appreciate the video we received on our Jaguar. More

by gordon_a Verified Customer Verified Customer

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Knowledge and expertise and keeping me in the loop for each step of the way to inform each step of the way to inform More

by RAJEXOTICGEMS Verified Customer Verified Customer

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Scott provides outstanding customer service and is always available to answer any questions. He is knowledgeable, responsive, and goes above and beyond to ensure customers have a great experience. His willin available to answer any questions. He is knowledgeable, responsive, and goes above and beyond to ensure customers have a great experience. His willingness to help and clear communication make the entire process smooth and stress-free. I truly appreciate his professionalism and dedication to customer satisfaction. Highly recommended! More

by Leidy Verified Customer Verified Customer

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Once a problem is diagnosed , the company works hard to fix the problem. The service managers are an integral part of their operation. The customer is not kept in the dark regarding the completion time of fix the problem. The service managers are an integral part of their operation. The customer is not kept in the dark regarding the completion time of their car. More

by MCLAU226 Verified Customer Verified Customer

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Very professional , very easy to work with, great communication. I would recommend Devon be recognized with employee of the month or a monthly bonus, maybe in line for a promotion communication. I would recommend Devon be recognized with employee of the month or a monthly bonus, maybe in line for a promotion More

by KBOOTH6 Verified Customer Verified Customer

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Always the best when taking care of your issues! Will always recommend to everyone I know. Will always recommend to everyone I know. More

by E.PERDOMO Verified Customer Verified Customer

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