Devyn Lindsey

No one smiled at me but my dealer. I got no warm welcoming feeling after spending 28000 on my 4Runner and trading in our car we've had for 6 years. The sale was hasty and left me with I got no warm welcoming feeling after spending 28000 on my 4Runner and trading in our car we've had for 6 years. The sale was hasty and left me with many questions. Marc did remedy some of my concerns and stayed in contact woth me through the whole process. I just couldn't be sure everything was factual. Like the brakes, I was told that the brakes were replaced but after I got the 4Runner my brakes were squeaking so I took em to service and they replaced the back brakes and told me they wernt new. I also had a question about why the service wasn't showing on the Carfax I requested. All in all I'm so happy that I have my 4Runner, I am just not looking forward to coming back into the dealership unless it's for merch. More

by s31k0u Verified Customer Verified Customer

Report | Print

Arrived on time for my appointment at 7:00 am, greeted right away. Met with my service technician, he already knew my car was due for its 60,000 mile service. Showed me different options for services. Ask right away. Met with my service technician, he already knew my car was due for its 60,000 mile service. Showed me different options for services. Ask if I had anything else I wanted checked, I ask to have my breaks checked. He kept me informed about the progress of my service. Let me know my break had plenty of pad remaining. Finished the service and had me on my way home by 9:00 am. Great waiting area with friendly staff, fresh donuts and coffee. Excellent experience. More

by BILLIMG Verified Customer Verified Customer

Report | Print