Dewayne Ivory
Dewayne Ivory at Jim Ellis Buick GMC Atlanta

Dewayne Ivory

Service Advisor

Jim Ellis Buick GMC Atlanta

5862 Peachtree Blvd.
Atlanta, GA 30341

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Dewayne Ivory

August 13, 2026

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Employee Rating

Dwayne is an outstanding service rep. He communicates thoroughly on every aspect of the service process. He gives updates timely and rarely is the work after his estimated completion ti More

by mh.mcintosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for the great feedback. We’re glad to hear Dwayne continues to deliver outstanding service — clear communication, timely updates, and work completed right when he says it will be. Having someone you trust and choose to work with every time means a lot, and the team at Jim Ellis Buick GMC will truly appreciate your shout‑out.

August 11, 2026

Dealership Rating
Employee Rating

Paul was great and he had good customer service and Dewayne was great and very professional,great with communication,very knowledgeable when it came down to explaining my warranty to me. Also he helped More

by riccosanders78
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Bryan

Aug 15, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for the outstanding review. We’re thrilled to hear Paul provided great customer service and that Dewayne delivered such professional, knowledgeable support — especially with clearly explaining your warranty and making the entire process easy. Having two team members you trust makes a huge difference, and the crew at Jim Ellis Buick GMC will truly appreciate your praise.

August 11, 2026

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Employee Rating

Dwayne was very helpful. I needed a ride home and he ordered me a Lyft. More

by WPM1770
Recommend Dealer
Yes
Aug 15, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for the five‑star review. We’re glad Dwayne was so helpful and made sure you had a ride home with a Lyft — that kind of support is exactly what we aim to provide at Jim Ellis Buick GMC. We appreciate you sharing your experience.

August 06, 2026

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Employee Rating

They were very informative and gave me an honest evaluation They explained everything very clearly More

by clairelangway
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Ivory

Aug 15, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for the five‑star review. We’re glad Dewayne provided such a clear, honest evaluation and took the time to explain everything thoroughly. Knowledgeable, transparent communication is exactly what we aim for at Jim Ellis Buick GMC, and we appreciate your trust.

July 31, 2026

Dealership Rating
Employee Rating

Super informative about the work that needed to be done on the vehicle as well as keeping me up-to-date on any thing that they discovered with the vehicle as well More

by Daniel.Raimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 24, 2026

Dealership Rating
Employee Rating

Dwayne was excellent, he kept me updated and took care of me. I was in and out just as he promised. More

by Carzar93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Jim Ellis Buick GMC Atlanta responded

We're happy to hear you had such a positive experience with Dwayne! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2026

Dealership Rating
Employee Rating

My service provider was great unfortunately they were not able to review my entire car and all the components because I did not have the proper technical staff at the dealership which is very disappointing. More

by accessbella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 15, 2026

Dealership Rating
Employee Rating

Thank you for getting our vehicle repaired in a timely manner. We appreciate the excellent service! More

by kylebollman32312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Jim Ellis Buick GMC Atlanta responded

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Dealership Rating
Employee Rating

Staff is always friendly and efficient. My service weight wasn't too long and all my questions got answered. More

by Rougelady
Recommend Dealer
Yes

Other Employees Tagged: Dwayne and Tim

Jul 12, 2026

Jim Ellis Buick GMC Atlanta responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2026

Dealership Rating
Employee Rating

Had a tire issue… Previously had AAA to put the spare on… Buick said it could be plugged but they do not do it so I took it to discount tire which resolved my issue. More

by PAT.LOVICH
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Ivory

Jul 06, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

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