Dewey Maynard | Page 3

Everything wasn’t done I had my car towed to the dealership to get 3 recalls done, new tires put on and to find out why my car would crank up but not stay running. They call I had my car towed to the dealership to get 3 recalls done, new tires put on and to find out why my car would crank up but not stay running. They called and told me my car was ready, so I had to call and find out how much money to bring (I don’t use credit cards), just to find out they couldn’t do the ignition recall. So I bought a battery and took it with me and had them to put it on and told them to keep my car because it still would crank but not stay running. Then they call me and tell me I need 2 gaskets, one for the intake manifold and one for the egr valve and I told them to look on my passenger seat and there should be 2 boxes, one with gaskets and the other is a new egr valve. So they called me Monday and let me know that my car was ready, but do to my work schedule I wasn’t able to get it until today (Wednesday). After calling to find out how much it is going to cost me ($539), I go to pick it up, and to my surprise, the same parts are still sitting in the passenger seat!! Needless to say, the customer service was good, but the communication sucked and I will never take my car back to them again!! If you don’t give them anything stating what you want/need done, then this could happen to you!! More

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Durango 2015 Alan made the purchase quick and easy. Not pushy and easy to get along with. He was very responsive with my concern after purchase of tail light pro Alan made the purchase quick and easy. Not pushy and easy to get along with. He was very responsive with my concern after purchase of tail light problem. After dealing with other Dodge dealerships in the past it was nice to see actual concern when I had noticed a problem so soon after purchase from Northpoint. I appreciate their prompt assistance from service as well for the repair. Staff with all departments very friendly. More

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Another Great Shopping Experience This was my 10th or 11th vehicle purchase from Northpoint since 2006. Always the same associates, with the exception of Wendy who I dealt with in fina This was my 10th or 11th vehicle purchase from Northpoint since 2006. Always the same associates, with the exception of Wendy who I dealt with in finance for thi first time. They are alway consistent in our dealings, no surprises, no gimmicks, upfront and straightforward. That's important to me as it defines a stable dealership that I am happy to associated with as a customer. More

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Repeat customer We have been North Point Chrysler Dodge Jeep Ram customers for around 10 years now. We have always received very good service and have been treated w We have been North Point Chrysler Dodge Jeep Ram customers for around 10 years now. We have always received very good service and have been treated with excellent courtesy every time, whether we were buying a vehicle or having service performed; they have always gone out of their way to make sure we were satisfied. We like dealing with each person we have come into contact with over the years. IN our most recent purchase of a 2018 Dodge Ram 1500, our salesman, Carlos, was extremely helpful in getting us in the right vehicle and getting our financing completed. We appreciate and thank NPCDJR for all our help over the last 10 years or more! More

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Purchase a new Ram Truck. All, This is the best Dealership I've ever purchased a vehicle from.... Respect & honesty. I have been buying car's here since 1995. always a great All, This is the best Dealership I've ever purchased a vehicle from.... Respect & honesty. I have been buying car's here since 1995. always a great deal!!!! Joe Ayers & the service department is also great!!!! Thank you....to all! This is my first new truck it is GREAT!!!!!! More

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Like family Have purchased a couple of trucks here, no pressure or fast talking salesmen. The team at north point listens to your needs and delivers. My salesman Have purchased a couple of trucks here, no pressure or fast talking salesmen. The team at north point listens to your needs and delivers. My salesman chad Browder goes beyond what's expected in making sure the process is smooth and easy (trust me I'm picky) All I can say is give north point the opportunity to earn your business and be a satisfied customer. More

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Is this a dealership srv. garage? Even though this is a dealership garage, you would NOT know it! Go on & try and they'll prove you wrong each time @100% Guaranteed! Even though this is a dealership garage, you would NOT know it! Go on & try and they'll prove you wrong each time @100% Guaranteed! More

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Simply The Best! Second truck I've bought from this dealership. Would never buy from anyone else. Extremely knowledgeable staff that goes the extra mile to explain all Second truck I've bought from this dealership. Would never buy from anyone else. Extremely knowledgeable staff that goes the extra mile to explain all the features of your purchase. Eddie Daye my sales consultant for both vehicles is top notch. This is what car buying should be!! More

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Excellent Service Met apptmt. Time and got alignmt. Done in a timely efficient manner. The car was logged in and a needed part was ordered. Arrangemts. Were made to ret Met apptmt. Time and got alignmt. Done in a timely efficient manner. The car was logged in and a needed part was ordered. Arrangemts. Were made to return the car the following Sat. To install the part. All were courteous and helpful. More

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Never again Very bad experience with my new car I just got. I have been up to the dealer ship at least three times for the same problem and I just got the car bac Very bad experience with my new car I just got. I have been up to the dealer ship at least three times for the same problem and I just got the car back in May definitely not a good look dodge.I WILL NEVER EVER GET A CAR FROM YOU GUYS AGAIN! More

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