Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 15

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 4 mos

Industry Experience

31 yrs

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

July 15, 2021

Dealership Rating
Employee Rating

I HAD TO BRING VEHICAL IN TWO TIMES AND I PICKED UP JEEP WAS DIRTY AND CHECK ENGINE LIGHT WAS ON I CALLED DIAN AND SHE DID NOT RETURN MY PHONE CALL SO CS WAS VERY BAD More

by rubiopm
Customer Service
Recommend Dealer
No
Jul 17, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, I would appreciate the chance to speak with you regarding your recent service experiences and the condition of your vehicle upon return. Please feel free to reach out to me at your own convenience. I look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 14, 2021

Dealership Rating
Employee Rating

I have no problem with the dealership everybody took care of the of my truck Keith was good and I’ll keep back The only problem my head was they didn’t call me about my parts for my truck More

by Parisiray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Keith

Jul 14, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for the positive rating and for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 14, 2021

Dealership Rating
Employee Rating

Sloppy work by the tech. Oil on engine cover and radiator Shroud. Dirty finger prints all over my white lower air dam. Scuff marks on my door sills. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle

Jul 14, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 14, 2021

Dealership Rating
Employee Rating

Security dodge was honest, professional, and explained what was wrong with my vehicle. I know my vehicle is safe to drive. I appreciate them very much. I highly recommend Security dodge. More

by dolphinsworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle

Jul 14, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your experience was honest and professional.

July 14, 2021

Dealership Rating
Employee Rating

Worst service, and customer service. No one ever answers the phone or call back. Charged for service when I have extra warranty. Over a month and still waiting on refund. More

by SCOTTG1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dylan Doyle

Jul 14, 2021

Security Dodge Chrysler Jeep Ram responded

Hi, I appreciate you bringing this to my attention. Security Dodge Chrysler Jeep Ram takes customer satisfaction very seriously and I would like to learn more about your refund. Would you kindly reach out to me at your earliest convenience?  Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

July 13, 2021

Dealership Rating
Employee Rating

Completed oil change in less than 45 minutes and I wasn’t even the first car that was in line. Also convenient it was free with jeep wave More

by tsat15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Not sure name

Jul 14, 2021

Security Dodge Chrysler Jeep Ram responded

We love knowing that your oil change went well! Thank you for choosing Security Dodge Chrysler Jeep Ram.

July 10, 2021

Dealership Rating
Employee Rating

Had to get my engine replaced customer service is terrible received my car back 4 weeks later they didn’t fix what they said they were going to also they did not secure my engine cover on my car. Th More

by SANT92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dylan Doyle

Jul 12, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your review. I would like to speak with you regarding your engine replacement and the condition of your vehicle. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 10, 2021

Dealership Rating
Employee Rating

Recently I came here for some work on my challenger and I couldn’t be happier. Every time I come to security dodge I’m greeted by friendly people and great service. I enjoy coming back because the waiting ar More

by Draga707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Jermain

Jul 11, 2021

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled you continually have friendly, professional, timely and accommodating experience for your Challengers service. We appreciate your recommendation and we look forward to your next visit. Thank you for your choosing Security Dodge Chrysler Jeep Ram.

July 08, 2021

Dealership Rating
Employee Rating

I am happy with the service center Dianna is always very helpful and accommodating. I was always able to get what i needed taken care of in a reasonable time. More

by cwh3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with our Service Department at Security Dodge Chrysler Jeep Ram and to know that our team has been helpful. We value your business, and we hope that you will continue to choose us as your dealership!

July 07, 2021

Dealership Rating
Employee Rating

The dealership is a very good one I’m happy with my service every time I come . Thank you so sorry I have nothing else to say More

by sandraharvey1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle

Jul 09, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the kind review! We are glad to know that you are satisfied with your visit every time you come to our dealership. Thank you for continuing to choose Security Dodge Chrysler Jeep Ram.

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