Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 29

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 4 mos

Industry Experience

31 yrs

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

April 20, 2021

Dealership Rating
Employee Rating

The girl behind the counter kept us COMPLETELY informed as we waited outside in the parking lot as to the progress of our vehicle and when it would be done. We will DEFINITELY be back!!! More

by md11z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you so much for sharing your great review! Wow, it sounds like our team has provided you with a quality experience. We appreciate your business and look forward to serving you again in the future.

April 20, 2021

Dealership Rating
Employee Rating

Hi, thank you very much for your help. I very appreciate you doing good work. You always give the customers a good priority and always helpful More

by rinku6552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Apr 20, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, thanks for the great review! We're so happy to hear you had a five-star experience with our team. We hope you have a great day!

April 20, 2021

Dealership Rating
Employee Rating

The service I received was great my only concern is the lack of available rentals at the time of my service, but I was offered to have Uber service for free paid for by the dealership which was nice. More

by Moss84247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Apr 20, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, thanks for sharing your feedback with us. We'll be sure to share your comments with our Management Team. We hope you consider us again in the future.

April 19, 2021

Dealership Rating
Employee Rating

Great experience. Easy to coordinate with Gabby. Service team was professional and helpful. I would recommend working with your team to my friends and family More

by JAMESCONROY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs , Dylan Doyle, Tim Doyle

Apr 20, 2021

Security Dodge Chrysler Jeep Ram responded

James, thank you for taking the time to share your experience with us. It's wonderful to know that Gabby provided excellent customer service during your visit to our Service Department. We hope to see you again at Security Dodge Chrysler Jeep RAM.

April 17, 2021

Dealership Rating
Employee Rating

Terrible experience . Would never recommend . Warranty service, inclusive an additional $1400 out of pocket service. Warranty service totally unacceptable. How such work could be considered completed is a More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 18, 2021

Security Dodge Chrysler Jeep Ram responded

Mike, Please know that we take your feedback very seriously. Please reach out to me at your own convenience so that we can address your feedback regarding your warranty service. We look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Apr 20, 2021

mike responded

Good morning, Left a phone message and emailed you yesterday, awaiting response.

April 16, 2021

Dealership Rating
Employee Rating

Everything went so smooth! I had to cancel my appt last minute and the woman on the phone was so understanding and helped me schedule a new one for just a couple of days later. The process of dropping my c More

by Melissanortesano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Apr 17, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, We appreciate your kind words and are happy to know that you were more than satisfied with your overall experience. I would appreciate the chance to speak with you regarding your loaner vehicle. Please feel free to reach out to me at your own convenience. I look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

April 15, 2021

Dealership Rating
Employee Rating

They did great job changing my transmit on my 2015 Doghe minivan the take care my jeep trackhawk Security dodge Amityville they really are the best dealer around for service and sales but one think they More

by Albochef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Apr 16, 2021

Security Dodge Chrysler Jeep Ram responded

We're glad to hear we're doing a great job taking care of your minivan and your Jeep. Thank you for giving Security Dodge Chrysler Jeep Ram five stars!

April 14, 2021

Dealership Rating
Employee Rating

I have had two recalls completed and always been happy with the service. My recent stop was to take advantage of the oil change special and express lube. Excellent service. More

by Folger4349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for your business! We appreciate your taking a moment to share about your experience with our oil change special and express lube.

April 14, 2021

Dealership Rating
Employee Rating

Went in for a simple oil change waited 2 hours ,no multipoint inspection, watched my car sit for an hour in the parking lot before it went into the shop it’s a hassle every time I go there More

by bcoraci93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your overall service experience. Please feel free to reach out to me directly when you have a moment. I look forward to addressing this with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

April 13, 2021

Dealership Rating
Employee Rating

Thanks to service department impeccable service very quick service and quality service thanks to the whole team is security Dodge looking forward to my next purchase I know I'll have another great exper More

by KJCOOKER1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Vigorito, Fritz Francois, Raja Jagtiani , Giuseppe Molinaro, Tom Neuendorf, Joe Smith

Apr 14, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that our Service Department provided you with excellent service. We look forward to working with you again!

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