Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 34

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

March 08, 2021

Dealership Rating
Employee Rating

Needed a work truck repaired and Security was right on top of it as usual , Dianna was right on top of things and got the truck back to us so we can provide service to our customers , well done More

by bpowell7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for bringing in your truck to Security Dodge Chrysler Jeep Ram! We are always happy to help you out. See you again next time for any other truck needs!

March 06, 2021

Dealership Rating
Employee Rating

Very good friendly staff and clean service area very helpful been leasing a truck from them for 9 years now I will be back when this lease is up More

by smisiano56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Mar 08, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent experience with Dylan, Tim, and Dianna! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 06, 2021

Dealership Rating
Employee Rating

One of the worst customer experience related to a new vehicle service i have had. No managers listed below got involved. The kept my car for days before they started work after giving me an appointment. More

by eazydog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dylan Doyle, Tim Doyle

Mar 08, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, I take your feedback very seriously and would like to learn more about your recent service experience at Security Dodge Chrysler Jeep Ram. Please reach out to me directly with your preferred contact details to discuss this. Your time is greatly appreciated. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 06, 2021

Dealership Rating
Employee Rating

Awesome job and fast service for an oil change today. I was in and out in no time at all . Very helpful and nice workers More

by MylieMylie1049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 07, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed your quick and efficient oil change. We look forward to working with you again!

March 05, 2021

Dealership Rating
Employee Rating

Great service I felt very taken care of. My person helped me and also saved me a great deal of money!!! Thank you all so much More

by patriciadgroomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Mar 07, 2021

Security Dodge Chrysler Jeep Ram responded

Hi Patricia, we are very happy to have provided you with such a positive experience here at Security Dodge Chrysler Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care.

March 05, 2021

Dealership Rating
Employee Rating

Got things taken care of very quickly and went above and beyond in helping me change a headlight that I was unable to remove at a very small upcharge More

by Jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you! We take our reviews seriously and are delighted to learn about your quick visit to get your headlight changed. We appreciate your feedback for Security Dodge Chrysler Jeep Ram. Safe travels.

March 05, 2021

Dealership Rating
Employee Rating

Had work done on car , all employees that I delt with were friendly and helpfull. Wait time was shorter then expected. The dealer offered a ride home which was greatly appreciated at this time. More

by Joe l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Security Dodge Chrysler Jeep Ram responded

We are pleased to learn Dianna delivered a great service experience for you at Security Dodge Chrysler Jeep Ram. We do hope we can be of assistance in the future. Take care, Joe!

March 05, 2021

Dealership Rating
Employee Rating

Communication was excellent and job was explained professionally.. I want to have all my work done by security dodge however price for an older town and country was steep. More

by DANNYDEC88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Mar 07, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you so much for sharing the excellent level of communication at Security Dodge Chrysler Jeep Ram. We're always happy to have you back and help you out.

March 05, 2021

Dealership Rating
Employee Rating

Half the problems weren’t resolved I’m still having trouble with the auto start and the remote control. If someone can please call me to rectify this because that was one of the main reasons I came in More

by chefnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Doyle, Tim Doyle

Mar 06, 2021

Security Dodge Chrysler Jeep Ram responded

Joe, Thank you for bringing this to my attention. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best Regards, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 04, 2021

Dealership Rating
Employee Rating

Professional, honest, Covid safe, and friendly. Awesome experience, would recommend to all. They went above and beyond to make sure that the job was done. More

by JS.SIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs , Dylan Doyle, Tim Doyle, Wilfred Morgan, Marvin Silva, Corey Singer, Joe Smith, TJ Thomas

Mar 05, 2021

Security Dodge Chrysler Jeep Ram responded

We are so pleased you enjoyed your visit to Security Dodge Chrysler Jeep Ram! It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

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